Front of House / Back of House Manager

Welcome to Chick-fil-A Winter Haven!

We are excited that you are interested in joining our growing organization! We are looking for enthusiastic candidates with a servant's heart! We want to be a positive impact on all who comes in contact with Chick-fil-A Winter Haven! Team members who work at Chick-fil-A Winter Haven are given skills and life experiences that go beyond serving a great product in a friendly environment. The experiences we can provide you are an excellent stepping-stone to a successful future in the world of business.

The managers are responsible for:

• Help lead a team of over 100 team members.

Opening or closing the store:

• Directing the daily operations of a quick-service restaurant
• Ensuring that food safety and quality assurance standards are met
• Ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, financial analysis & accountability.

Those behaviors include:

• Sense of Urgency that creates surprisingly fast Speed of Service
• Attention to detail that ensures preparation and production procedures are followed
• Execution of systems that ensure a refreshingly clean environment
• Maintaining a work environment that ensures and promotes food safety
• Vigilant attention to the organization and appearance of the kitchen

As a Restaurant Manager you will:

• Demonstrate a passion for the business and managing the overall operations
• Find, train, develop and recognize the best people
• Manage daily activities to ensure guests receive excellent customer service
• Demonstrate a strong awareness and concern for food quality and safety
• Adjust to multiple demands and shifting priorities
• Ensure Food Safety is our number 1 priority!
• Efficiently run the shift

Behavior Characteristics:

• Work 40-45 hours per week in the restaurant
• Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
• Combine critical thinking and practical leadership to create a culture of innovation
• Effectively coach and give direction
• Intentionally and methodically grow and nurture relationships with the staff
• Be able to connect with a multicultural team
• Enthusiastically and passionately lead the Kitchen team

Additional Responsibilities:

• Inventory management
• Maintaining accurate transfer logs
• Effective & efficient ordering
• Maintaining a LEAN production environment
• Coaching, evaluating, and providing accountability for all kitchen Team Members
• Troubleshooting and repairing equipment and facilities
• Ensure all necessary preventative maintenance and cleaning on a per set schedule.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

• Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

BENEFITS:

• Access to Health, Dental, and Vision insurance
• 401K Retirement Match
• PTO
• Paid Training
• Free meals*
• Opportunities for growth
• Employee Discount
• Family environment
• $1,000, $2500, $25,000 scholarship opportunity

We are looking forward to working with you and together making a difference in our community!

"Nearly every moment of every day, we have the opportunity to give something to someone else - our time, our love, our resources"- S. Truett Cathy

Job types: Full-time

Schedule:

• Monday to Saturday

Education: No education required; Associates or Bachelors preferred

Work location: On-site