What are the responsibilities and job description for the Front of house team position at Chick-fil-A?
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner / Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment.
Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type :
Full-time and Part-time
Our Benefits Include :
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Front of House Team Member Responsibilities :
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Honor and encourage others to follow the vision and values of the Restaurant
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Qualifications and Requirements :
- Consistency and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry XX-XX lbs on a regular basis
- Have the ability to stand for long periods of time
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job it’s an opportunity for teamwork and leadership development in a positive, people-focused environment.
Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Last updated : 2024-08-01
