What are the responsibilities and job description for the Front of house team position at Chick-fil-A?
At Chick-fil-A Chesterfield Valley, we aspire to create remarkable moments for our guests through service and hospitality.
We aim to have a family in our team, and a home in our restaurant, while assuring quality and accuracy through all we do for our guests by Winning hearts every day.
Company Overview
Chick fil A Chesterfield has been serving the valley since 2007 guided by the four commitments of our mission statement :
1. Obsession for exceptional service
2. Drive for continual growth
3. Commitment to operational excellence
4. Focus on developing remarkable leaders
Our vision is to be the first choice of dining destination(s) for our community and those traveling through it. To be the first choice of employment in Chesterfield because of our reputation for fair wages and a work environment that is both personally and professionally rewarding.
We care deeply about making a positive impact on every guest and team member interaction and we also seek to support these causes to make a positive difference in our community :
- Making sure every child has the supplies they need to thrive at school
- Value and care for the service members and their families who serve our country
- Ensure the critically sick in our community have access to the care they need
We are committed to working hard, playing hard and growing together in our professional development so that each member of our team is always ready for the next step in their career.
Position Type :
Full-time and Part-time
Our Benefits Include :
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Front of House Team Member Responsibilities, Qualifications and Requirements :
- Engage our guests with a servant-hearted mindset, hospitality, and care
- Gain knowledge on all menu items and assure their quality and accuracy
- Always go the second-mile while caring for our guests
- Be able to handle a fast-paced and quickly-changing work environment
- Be able to stand / walk up to 100 feet at a time, over a period of four hours without a break
- Be able to lift up to 50 pounds without restrictions
- Be able to work with basic restaurant cleaning chemicals and tools with no restrictions or allergies
- Be able to be flexible moving through different positions including, but not limited to, drive-thru service, outdoor order taking, front counter cashiering, and dining room hosting
- Be fluent in English
- Be able to do basic math (Giving correct change, counting bills and change in cash drawers, and giving change for larger bills)
- Consistency and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job it’s an opportunity for teamwork and leadership development in a positive, people-focused environment.
Last updated : 2024-09-24
