What are the responsibilities and job description for the Operations Manager position at Chick-fil-A?
Leadership capacity. Business acumen. Lasting impact! Leading at Chick-fil-A is an opportunity for personal and professional growth while gaining first-hand experience with one of America’s most trusted brands. Join a team of high-energy, high-performing leaders to make a positive impact and lay a solid foundation for a successful career in the restaurant and beyond.
Located in vibrant, downtown Asheville, NC, Chick-fil-A Merrimon Avenue is uniquely positioned to make a tremendous impact on the community in which we serve. We are currently looking for positive, goal-oriented, servant-leaders to help grow our business and ensure our team and guests feel cared for each day.
Built around our four critical success factors - our people, the guest experience, sales growth, and financial stewardship - this position comprises of direct ownership of significant areas of the business. Top candidates will have proven leadership experience demonstrating the ability to effectively coach, develop and work through others. Previous restaurant experience is not required.
Benefits include health insurance, PTO, and 401k.
Duties & Responsibilities:
- Cultivate an atmosphere of fun, care, and excellence that allows others to flourish
- Implement efficient, innovative systems that ensure guests feel cared for
- Set & lead the business to reach strategic goals that reflect a culture of continuous improvement
- Ensure Chick-fil-A procedures are being followed all day, every day
- Assess, develop & implement systems to regularly monitor guest experience
- Coach & develop team members to reach personal & professional goals
- Create & utilize systems to control costs
Relevant Skills & Traits:
- Proven track record of leading & developing others
- Excellent organizational and leadership abilities
- Outstanding communication and people skills
- Spirit of humility and optimism
- Experience in setting and achieving goals
- Demonstration of growth mindset
General Requirements:
- Flexible availability Monday - Saturday (6:00am - 11:00pm)
- Available to work 35-45 hours per week
- Minimum of Bachelor’s degree
About Chick-fil-A
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Benefits:
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) matching
- Employee discount
- Paid training
- Other
Job types: Full-time
Education: No education required
Work location: On-site
