What are the responsibilities and job description for the Team Leader position at Chick-fil-A?
At Chick-fil-A, Team Leaders are responsible for collaborating as a part of the management team in all aspects of shift leadership and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant; following established opening and closing procedures.
Responsibilities include:
- Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
- Insures that workstations are clean at all times.
- Insures that cashiers follow cash handling procedures at all times.
- Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
- Insures that Team Members monitor dining room, restrooms, parking lot and overall facility cleanliness.
- Create an atmosphere of coaching and invest in team member growth and development on a daily basis
- Perform any of the tasks above as needed throughout shift.
- Addresses guest issues that may arise; consults with leadership regarding complex issues.
- Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
- Communicates employee performance and policy/procedure violations to leadership for appropriate handling.
- Strictly adheres to all Company policies and procedures.
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
- Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
- Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
- It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Qualifications:
Minimum 18+ years oldHard-working
Team-oriented
Friendly
Honest
Great customer skills
Salary : $0