What are the responsibilities and job description for the Team Leader position at Chick-fil-A?
At Chick-fil-A of Austell our purpose is to help people find their passion and grow.
Our core values are:
Have Fun: We believe that just because you’re at work doesn’t mean you can’t have fun. Truett Cathy, our founder, often said that “if you’re not having fun, you’re not doing it right.” We strive to find the joy in every day.
Be Passionate: When someone finds something that fulfills I allows them to love what they do. When you love what you do you never have to go to “work” again. For our team at Chick-fil-A of Austell we view something you love as finding your passion. We want to help others find their passion so instead of just working they are pursuing their passion.
For us, passion is what drives our business. We believe the extra level of care we provide for our guests, is what keeps them coming back. Our purpose is to help people find what they are passionate about and grow. While we are aware not everyone will have a career with Chick-fil-A, the skills and experiences cultivated here will transcend across any industry.
Have a Sense of Urgency: We believe everyone wants to enjoy fresh food in a warm and welcoming environment. We are a quick service restaurant and we feel that our guest stands out from the rest. We all move with a sense of purpose. We believe in being respectful of your time
The way that we attain all of this is through ownership.
We believe Everyone on the team shares a part of the business with us. We believe in caring for our team.
Requirements:
- You must be hard-working, team-oriented, friendly, honest and have great customer service skills.
- Reliable transportation with a current driver's license is required
- Be authorized to work in the United States
- Be at least 18 years old
- Must have a High School diploma or equivalent
- Be available to work any time including Saturdays- time off can be given for special requests
- Have at least one-year previous restaurant management or leadership experience is preferred.
- Excellent verbal and written communication skills
Responsibilities:
- Serving guests by taking orders, handling cash and credit cards, making drinks and desserts by offering an immediate and respectful response to all guest's needs.
- Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.
- Maintain cleanliness of your work area and the dining room, parking lot, restrooms and play ground.
- Stock sauces, cups, lids, etc. as needed to maintain throughout your shift.
- Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
- Making deliveries
- Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
- Maintain food safety and cleanliness standards
- Open and/or close the restaurant leading the shift as a key holder
Chick-fil-A Austell. is more than a quick service franchise; rather it's a place that welcomes you to find what you are passionate about and grow. We are committed to helping you learn more about yourself through the unique experiences you'll have in our business. Prepare to be immersed in a richly diverse environment where your team is more like family. We are devoted to serving our local community. We are known for our original chicken sandwich, along with our hospitality.
Salary : $32,500 - $52,000
