What are the responsibilities and job description for the Team Member position at Chick-fil-A?
At Chick-fil-A Millsboro, we love creating what we call “stories of care.” We want to be able to tell a story of a workplace that is high energy, has purpose and vision, and surrounds you with people who care.
We are passionate about the opportunity we have to impact millions of lives each year. We are looking for team members who love people and take pride in a job well done!
As Team Members at Chick-fil-A, we are held to a high standard of excellence in both operational achievement and personal responsibility. We are highly motivated and willing to help in all areas of our store to ensure its success. This includes serving guests outside in our drive-thru, mobile curbside or dining room and working alongside our Back of House team to prepare all of our food to high quality standards.
At Chick-fil-A Millsboro, we strive to be a place where our people feel a sense of belonging and are valued as individuals. We promote transparency, inclusiveness, and trust. We celebrate personal milestones as well as team goals. At Chick-fil-A, we are a community and a team.
Chick-fil-A Team Member Requirements
Must be 16 years of age or older
Full-time availability:
- Monday - Saturday availability (work schedule would be 4-5 days/week)
- Preferred daytime availability 5:00am - 5:00pm
- Nighttime availability 11:00am - 11:00pm or 2:00pm - 11:00pm
Part-time availability:
- Minimum Friday and Saturday availability required
Our Mission:
- “Create Stories of Care for Our Team and Our Guests"
Our Core Values:
- Care: We are committed to understanding others perspectives, not assuming bad intentions, and building trust around a shared vision.
- Excellence: We are committed to pursuing both the best in ourselves and each other through the relentless pursuit of continuous improvement.
- Integrity: We are committed to acting with honesty and upholding the moral standards of our business.
Front of House Team Member Job Expectations:
- Become knowledgeable of all menu items.
- Maintain cleanliness in all food preparation & service areas.
- Perform various kitchen and front counter cleaning and storage activities such as dish washing, general & equipment cleaning, storage & rotation of food and supplies.
- Handle all food-related, storage, & cleaning activities in accordance with sanitary procedures and standards that comply with all federal, state, & local regulatory procedures.
- Engage with our guests by anticipating and responding to their needs through clear and pleasant communication.
- Execute hospitality in the dining room by ensuring all guests receive prompt & continual care.
- Maintain a calm demeanor, especially during periods of high volume, to preserve a hospitable experience for our guests.
Back of House Team Member Job Expectations (Kitchen):
- Become knowledgeable of all of Chick-fil-A’s menu items & the related recipes.
- Execute hospitality by cooking, preparing, and presenting food orders to meet Chick-fil-A’s quality standards.
- Contribute to a safe and overall positive environment by maintaining cleanliness throughout the shift in all food preparation areas
- Perform various kitchen cleaning and storage activities such as dish washing, general & equipment cleaning, storage & rotation of food and supplies.
- Handle all food-related, storage, & cleaning activities in accordance with sanitary procedures and standards that comply with all federal, state, & local regulatory procedures.
- Maintain a calm demeanor, especially during periods of high volume, to preserve a positive work environment and a hospitable experience for our guests.
Chick-fil-A Team Member Benefits
- Paid Time Off: All of our team members can accrue PTO after one year of employment with us.
- College Scholarships: Tuition assistance and scholarships are available to qualified team members.
- Closed Sundays: All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend time with family and friends.
- Health Insurance: Enrollment available for full-time employees.
- Professional Environment: At Chick-fil-A, our entire team is nurtured and coached to develop skills that are transferable across many careers. Many team members have gone on to successfully pursue careers in business, education, hospitality, and more!
- Growth Opportunities: We love to promote from within and provide growth opportunities through our leadership development program.
- Competitive Pay: $15/hr for 18 years and older.
- Retirement Matching and Plan: Available to employees who meet full-time and tenure requirements after one year of employment.
- Free meals: All members of our team receive a meal allowance anytime they work!
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Referral program
- Tuition reimbursement
Physical Setting:
- Quick service & fast food restaurant
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Work Location: One location