Training Director

Training Director

The Training Director manages, implements, and executes effective strategies to develop our team. This

position drives the restaurant’s training efforts to ensure every team member is trained and certified in all

areas necessary for them to be operationally excellent and embody the core values of Chick-fil-A North

Edmond. Having an effective training program also ensures increased retention and great productivity

output from each team member.

General Responsibilities:

• Conduct weekly new hire orientation
• Training of new hires
• Manage 6 month training rotation
• Assign training on Pathway
• Manage team of certified Team Trainers
• Oversee area audits
• OSHA/Safety Walks
• Food Safety

MINIMUM QUALIFICATIONS

Required Experience:

• High School Diploma or equivalent
• Strong analytical and problem solving skills
• Experience as a leader in the customer service industry

Preferred:

• Bachelor's degree or above, preferably in a business or marketing field of study
• This is a full time position.
• Must be skilled in time management.
• Must be self-directed and highly organized.
• Must have basic computer skills.
• Must master all knowledge and skills of every position in the restaurant

Other Characteristics:

• Excellent customer service
• Strong communication/written/verbal skills
• Strong interpersonal skills: gets along well with others
• Able to lift 40 - 60 pounds on a consist basis
• Ability to prioritize
• Organizational skills
• Ability to multi-task
• Detail orientated
• Able to work well independently and in a team environment
• Servant spirit with strong sense of stewardship
• Self-starter who completes tasks without excessive supervision including management and
• office work

Benefits:

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401K with matching
• Paid Time Off

Qualifications: