What are the responsibilities and job description for the Customer Service Representative position at Chief of Staff KC?
Chief of Staff is seeking a B2B Customer Service Representative for a great client in Olathe, KS. Their ideal candidate has previous customer service, restaurant, or retail experience.
Responsibilities:
- Answer and triage incoming calls from customers
- Work with the customer to understand their needs
- Schedule follow up calls and services for customers
- Gather information from the customer to ensure accuracy
- Enter detailed information in the service ticket
- Maintain a professional manner with good customer service and verbal communication skills
- Promote a positive attitude toward customers regardless of the circumstances
Qualifications:
- High school diploma or GED required
- Two years of customer service experience
- Able to work independently with little supervision
- Must be able to work in a fast-paced environment
- Ability to re-prioritize tasks
- Excellent verbal and written communication skills
- Experience with Microsoft Office Suites
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
- 1 year
Shift:
- Evening shift
Work setting:
- Hybrid remote
- In-person
Ability to commute/relocate:
- Olathe, KS: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18
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