What are the responsibilities and job description for the Fulfilment Manager position at Chike?
We're a small nutrition and healthy lifestyle company looking for a multi-talented professional to join our team and help create a POSITIVE, FUN, HIGH ENERGY and HIGH OUTPUT work environment. Our company values RESPECT, WORK ETHIC, ATTENTION TO DETAIL and KINDNESS. Please apply if you're looking to help us build the best company in Texas! For more information, visit www.ilikechike.com
Fulfillment Manager Responsibilities
The role is responsible for the oversight of all orders including but not limited to retail and wholesale. Specifically, this role will be responsible for managing the fulfillment team and shipping logistics. Additionally, the fulfillment manager will liaise with sales, marketing, and Next Level, to ensure fulfillment goals will be met.
- Oversee the hiring and development of the Chike organization's fulfillment team
- Organize training programs for fulfillment operators to update their job knowledge and enhance their skills
- Define and implement daily standards/procedures for ensuring optimal fulfillment efficiency
- Manage all shipping logistics from small parcel to LTL shipments
- Maintain accurate inventory with regularly reporting to the Sales team.
- Lead continuous improvement efforts to assure increasing efficiency in meeting fulfillment goals and guarantees
- Manage and maintain retail and wholesale order system
- Collaborate with marketing and sales teams to develop accurate inventory forecasting for upcoming promotions, sales efforts and new customer onboarding
- Lead onboarding efforts for new inventory control software and serve as software Subject Matter Expert
- Develop relationships with freight carriers and brokers to assure highest levels of customer service and best available costs for retail and wholesale shipments
- Prepare and manage annual budgets to achieve set objectives and goals
- Represent the best and highest of the company's cultural values
Other duties as assigned by management.
Chike & Next Level Family of Companies is an Equal Opportunity Employer EEO AA M/F/Vet/Disability and a drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans status, or any other characteristics protected by law. As an Equal Opportunity Employer, Resource complies with the laws and regulations outlined in the EEO as is The Law
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