Admissions Specialist

About Us & Why We're Hiring

We empower children, youth and families to flourish in vibrant communities.

• Child and Family Guidance Center (CFGC), established in 1962, is a leading provider of community mental health and social services in the San Fernando and Antelope Valleys
• Our mission is to empower children and families to achieve health and well-being through innovative mental health services.
• We serve thousands of children and families annually
• We are inspired by our staff of caring and committed professionals
• We are seeking passionate people to join our team

If our mission resonates, keep reading.

• As part of our team, you will join us in providing a continuum of prevention, early intervention, and intensive treatment services to children and families.
• We offer services in our offices, at schools, and in homes.
• Together, we seek to create stronger, more resilient communities
• Your role will center around changing lives, extending our reach, deepening our impact, and building meaningful outcomes for those seeking help.

The Position:

We are seeking a full-time Bilingual Admissions Specialist for Northridge location. The Admissions Specialist will collaborate and coordinate with perspective clients and various referring entities to gather information and evaluate the appropriateness of treatment at the Center and/or to make appropriate referrals outside of the Center.

What You’ll Do:

• Communicates and establishes rapport with prospective clients through telephone, video conference, or in person (in office and in the field) in order to gather information on symptoms and behaviors, past or present traumas, safety concerns, as well as financial information (e.g., Medi-Cal, insurance, etc.) and legal information (e.g., court documents, custody paperwork, etc.) in a timely and professional manner.
• Collaborates and coordinates with school personnel, healthcare providers, probation officers, attorneys, hospital personnel, DMH, DCFS and other community agencies to enroll appropriate referrals.
• Identifies crisis situations, provides emergency contact information and refers to the Admissions and Phone Screen Supervisor or On-Call Clinician when needed.
• Documents suspected child abuse and submits a Suspected Child Abuse Report when required.
• Schedules clients for pre-admission and intake appointments.
• Responsible for data entry, preparing and submitting weekly updates to referring entities, and completing progress notes
• Hours: Monday-Friday 8:30 am- 5:30 pm (with possible evenings and/or later morning as scheduled by the Admission and Phone Screening Supervisor)
• Hybrid work option available (First 90 days of employment is fully onsite for training).
• Starting Salary: $18.00 - $19.50 per hour

Qualifications

• Bilingual in Spanish and English.
• Excellent verbal and written communication skills.
• Strong assessment and clinical judgment skills.
• Ability to obtain specific information under stressful conditions and to make assessments with a limited amount of information.
• Must be able to maintain confidentiality.
• Knowledge of Medical and psychological terminology.
• B.A./B.S. in Psychology, Social Work or other Mental Health related field.

We’re building a diverse, inclusive team

• You’re welcome here. We want CFGC to reflect the diversity of our community and flourish together.
• CFGC is committed to Equity, Diversity, and Inclusion and strives to create a diverse, welcoming and supportive workplace

CFGC promotes professional development and a healthy work-life balance

• Educational Assistance Reimbursement
• Great training/learning opportunities
• Supportive, friendly work environment that prioritizes YOU
• Work-life balance – flexible time off policies
• Committees and workgroups that always strive to make CFGC’s workplace culture the best it can be.
• Premier Benefits including medical, dental, vision, life insurance, identity theft protection, Tickets at Work discount services, and even pet insurance policies!
• Employees in this role may be eligible for the Public Service Loan Forgiveness (PSLF) program
• And much more! Check out our full benefits summary https://www.childguidance.org/portfolio/benefits/

Contingencies

• Must be fully vaccinated with proof of vaccination. The Center will provide accommodations as required by applicable law.

• This job posting includes a summary of duties, responsibilities, and qualifications for this position. It is not a complete job description and is subject to change based on the needs of the center.