What are the responsibilities and job description for the IT Specialist position at Child Focus, Inc.?
Location: 4629 Aicholtz Road, 45244
Employee Type: Full-Time, non-exempt.
Seeking highly motivated individuals who want to make a difference.
Child Focus, Inc. is a leading provider for early childhood, behavioral health services, and foster care for youth and families in the Southwest Ohio region. At CFI, we recognize the importance of identifying and treating mental health issues as early as possible.
Come be part of an agency that promotes healthy relationships, improves behavioral and emotional functioning, and drastically increase their likelihood of future success in school and in life!
If you are interested in working for an innovative agency that values employee growth and development and is committed to making a difference in our community we have an amazing opportunity open for an IT Support Specialist to join our team to provide information technology services and support.
Responsibilities/Duties/Required Skills include:
- Provide assistance to all end users. This included installing, configuring, and troubleshooting hardware, such as desktop computers, laptops, printers, scanners, or handheld devices as well as software such as MS Office, Windows OS, Apple iOS, or Android OS.
- Having a working knowledge of common information technologies and systems including Microsoft related products in a networked environment. Keep up to date on the latest developments and trends in the industry.
- Ability to manage multiple projects simultaneously while maintaining high customer service standards.
- Ability to use analytical skills to resolve complex hardware and software issues.
- Responsible for ensuring all end user equipment is up to date and functioning optimally.
- Monitoring and periodic testing of backup systems.
- Ability to troubleshoot and resolve basic network issues.
- If necessary, communicate with third-party support and equipment vendors; Recommend, schedule, and perform hardware and peripheral equipment improvements, upgrades, and repairs.
- Assist staff and provide training and support to, end users and staff on equipment operation and other issues.
Child Focus provides excellent benefits.
Trainings provided at no cost to staff (approved provider of CEU's)
Company Car program and mileage reimbursement
Matching program for 403(b) and Health Saving Accounts
Loan Forgiveness program and tuition reimbursement
Paid Time off awards and Flexible schedule
Energetic and supportive team environment
Room for growth and advancement opportunity
Degree Required: High school diploma with at least 3-4 years of experience.
Degree Preferred: An Associate’s Degree in a computer-related field with 1-3 years of experience
Qualifications:
Degree Required: High school diploma with at least 3-4 years of experience. Degree Preferred: An Associate's Degree in a computer-related field with 1-3 years of experience
