Safe Alliance - Outreach Assistant and Volunteer Coordinator

Safe Alliance - Outreach Assistant and Volunteer Coordinator

The Outreach Assistant and Volunteer Coordinator supports the agency mission of providing hope and healing to those impacted by domestic violence, sexual assault and child maltreatment by providing direct client services.

Responsibilities/Accountabilities

Client Care

Using trauma-informed, client-centered approach:

• As applicable, provide intake, assessment, case management, crisis intervention, safety
  planning, court education, information, and referrals.
• Assist client with completing DVPO paperwork.
• Provide courtroom support, accompaniment, outreach, and crisis intervention for victims of intimate partner violence, sexual violence, and child maltreatment.
• Ensure coordinated client care with key community partners.
• Provide telephone and hotline crisis intervention as needed.
• Act with client in mind and work to meet client's needs and expectations to the extent possible.

Using trauma-informed, client-centered approach through the volunteer program:

• Develop, implement and manage strategies for Victim Assistance Court Program recruitment, screening, training, management appreciation and retention of volunteers and interns.
• Ensure Victim Assistance Court Program volunteers and interns receive quality training based on best practices and meeting state and grant funding guidelines.
• Work with others responsible for managing volunteers and to ensure comprehensive, integrated volunteer training program needs are met and co-establish the modular training program.
• Manage the volunteer calendar.
• Provide regular communication, inspiration and appreciation of Victim Assistance Court Program volunteers on a regular basis

Administration

• Maintain accurate, up to date client, program and agency records, including statistics and case tracking.
• Manage volunteer paperwork, including reference checks and timesheets.
• Provide regular, quality supervision of Victim Assistance Court Program volunteers and interns.
• Research, write and manage grant reporting and grantor relationships, as assigned by supervisor.
• Adhere to agency procedures concerning Documentation, Critical Incident Reports and Client Satisfaction surveys and participate in the Peer Review process.
• Increase awareness of victimization, prevention, and available resources through public speaking and media requests as assigned by supervisor.
• Participate in community meetings and committees as assigned by supervisor.
• Promote and maintain professional relationships with agency staff, volunteers, interns,stakeholders, and community partners.
• Facilitate volunteers through training, scheduling and support as needed.
• Schedule and plan volunteer and intern recruitment events.
• Provide internship overview to postsecondary school program administrators.

Professional Development

• Contribute to quality services by staying informed of developments and trends in the area of trauma and victimization, especially as it relates to intimate partner violence, sexual violence, and child maltreatment.
• Maintain and develop skills and knowledge by attending training, especially as it relates to victimization and trauma; ensure licensure and certifications are up to date as needed for the job.
• Contribute to agency effectiveness by performing other duties as assigned.
• Core Competencies
  -Demonstrate all agency competencies.
  - Demonstrate the position agency competencies:
  - Adaptability
  - Initiative
  - Innovation
  - Teamwork
  - Planning and Organizing
  - Technical/Professional Knowledge and Skills

MINIMUM REQUIREMENTS

• High School Diploma, GED or Equivalent Experience
• Experience: 1 year administrative or customer service related experience
• Excellent communication skills
• Experience working with victims preferred
• Experience in human services preferred
• Spanish speaking preferred- If hired as a Spanish speaking Clinician, candidate must be fluent in understanding, speaking, reading, and writing in Spanish.
• Safe Alliance may still be subject to government mandated vaccine requirements and testing as outlined by the OSHA Emergency Temporary Standard. All applicants must be willing to submit proof of vaccination status or test weekly.

No calls, emails, or visits please.

For immediate consideration, please formally apply online and provide a resume.

The above statements are intended to describe the general nature and level of work being performed by people assigned this job classification. They are not to be constructed as an all-inclusive list of all duties, skills, and responsibilities of people so assigned.

The Agency's policy is to provide equal opportunity in all terms, conditions, and privileges of employment for all qualified applicants and employees without regard to race, color, creed, religion, national origin, sex, age, marital status, disability or veteran status.