Development and Public Relations Director

Department: Development

FLSA Status: Exempt                                   Reports to: Executive Director

Based at: Administration Building                   Driver Status: personal vehicle

Direct reports (all full-time): Grant Writer, Events and Volunteer Coordinator, Data Coordinator, Brand and Marketing Coordinator, and Operations Coordinator. 

Mission: COA Youth & Family Centers nurtures children, supports families, and builds strong and resilient communities - one child, one family, one community at a time.

Summary

Join the team to increase our impact as we head into our 118^th year of service! We seek an innovative, seasoned, creative fundraiser to strengthen our network of supporters of all types at all levels. Reporting to the Executive Director, this key position is a member of the Executive Team and involved in agency-level strategic planning and visioning. 

 This is a full-time, year-round position eligible for benefits. Benefits include generous paid time off, health plans (medical, dental, vision), life insurance, Employee Assistance Program, 403(b) retirement plan, 11 paid holidays, and a great working environment. 

Main Job Responsibilities

Fund Development

Goal: Set and meet annual fundraising goals.

• Direct and implement an impactful annual giving strategy, including annual appeals, special events, major gifts, grants, planned giving, memorial and tribute gifts, foundation and corporate donations, and stewardship.
• Develop a strong presence in the community through effective networking, planning and execution of community events.
• Research and identify prospects to ensure effective cultivation and solicitation.
• Translate organizational goals into executable plans with accountable staff and volunteers by defining program or project tasks, milestones, and priorities.
• Utilize databases to plan, implement, and evaluate specific fund development programs and campaigns, ensuring effective management, review, and analysis of donor statistics and information reported.
• Manage and staff a committee of Fund Development and Marketing volunteers responsible for activities associated with the committee.
• Ensure the complete and thorough maintenance of all necessary documentation for timely and accurate recording of fund development activities.
• Stay abreast of current events, news, and trends to integrate into agency relationships and opportunities in the community.

Public Relations

Goal: Build and maintain an external awareness and favorable image of COA  

• Responsible for the implementation of annual marketing and public relations campaigns.
• Coordination of donor newsletters (e.g., “HIPPY”, “From Charlotte’s Desk”, Quarterly)
• Design or review of all agency's promotional materials
• Assessment of media release and PSAs as needed.
• Build relationships with media contacts
• Respond to external media requests. 
• Assess the dissemination of information related to agency programs and services with media outlets.

Leadership

Goal: support staff to reach their greatest potential 

• Demonstrate a leadership style focusing on communication, coaching, and support but is willing to discipline appropriately as needed. 
• Regularly meet with direct reports, both individually and as a team, and follow performance development system. 
• Identify areas of professional development needed and develop, schedule, and facilitate training.

Goal: consistently enforce agency policies and procedures

• Be able to answer questions about policies and procedures 

Financial

• Develop annual budgets and maintain oversight of such budgets to ensure sound fiscal management. 
• Approve bills in bill monitoring data system weekly by deadline. 

Other

• Model appropriate behavior at all times. This includes developing and maintaining appropriate professional relationships and boundaries with colleagues, visitors, donors, and other stakeholders.
• Attend meetings, conferences, trainings, etc. as needed to remain current in industry knowledge.
• Attend COA events to support programs.
• Serve as member of the Executive Team. 
• Serve as member of the appropriate Board Committees and assist Chairs with organizing and planning committee meetings. 

Qualifications

Education/Knowledge/Experience 

• Bachelor’s Degree in related field, at least seven years of experience in nonprofit fundraising and development, preferably with significant foundation, grant, and major gifts experience or a combination of education and experience 
• Proven experience in cultivating and soliciting leadership-level annual gifts and experience with the complete donor engagement cycle. 
• Proficient in Microsoft Office Suite, Google Suite, DonorPerfect, and CRMs. Ability to pull, analyze, and interpret data, with specific attention to giving trends and donor opportunities.
• Creation and oversight of an annual fund development goal of at least $2 million
• Must be at least 23 years old with a valid driver’s license with a driving record and auto insurance meeting COA’s requirements.

Skills/Personal Qualities/Attitude

• Embody COA Values with a passion for serving others
• Leadership style that focuses on communication, coaching, and support but is able and willing to discipline appropriately as needed. 
• Effective interpersonal skills to develop strong working relationships. Cultural competency. Respect for diversity of all types.
• Excellent written and verbal communication skills
• Excellent organizational and administrative skills; extremely detail oriented
• Ability to effectively present information and respond to questions from staff, volunteers, donors, community leaders, and the public.

 Physical Requirements / Working Conditions

The physical requirements for this position are the ability to climb stairs and sit and stand for long periods of time. 

The work environment is mainly an office environment, although the program sites are an active environment with urban youth and families in a variety of settings. This requires the ability to respond quickly to changing situations and be able to move around COA sites as needed. This position also requires some evening and weekend work.

These characteristics described are representative of those an employee encounters while performing the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 

The above is intended to describe the general content and requirements of this job. It is not meant to be construed as an exhaustive statement of duties, responsibilities or requirements. In other words, other duties as assigned.