MIS Data Manager

Executive Headquarters (117 West 124th St)

$62,400 to $70,000

Position Summary: The Management Information System (MIS) - Data Manager provides support to Fiscal Operations for Adoption & Foster Care Programs within the Child Welfare & Family Services division. Responsibilities to serve as the point person for State system of record “Connections” as it relates to training, and data entry tasks, including data reliability. The individual will also provide system oversight, security coordination functions, and support to the peer data manager. This position requires a person who has strong analytical skills, a solid background in various Microsoft & fiscal software and is conscientious, well-organized, detail-oriented, and a team player.

Essential Duties:

• Understand and promote the organization’s Mission, Vision, and Core Values to ensure alignment with organizational policies and procedures.
• Develop a proficient working knowledge of city/state software (i.e. CONNECTIONS, ACS Remote Access, and CARA systems) as well as in-house software (EVOLV).
• Maintain a strong network system with the various state and city representatives on fiscal/data programs.
• Security Coordinator for ‘Connections’, a state system of record for child welfare, oversees the assignment of security levels and rights.
• Troubleshoot and assist in resolving access and other issues with state/city-shared computer sites.
• Support staff with key data in Connections as it relates to tracking assignments and billing.
• Liaison for Connections’ Activities and backup to peer MIS-Data Manager around in-house data system EVOLV.
• Backup with the review and preparation of monthly financial statements and via city payment system SSPS.
• Work collectively with fellow fiscal/data staff to ensure accurate data is collected and supported in Connections.
• Create and Track staff enrollment/attendance in state system training for Connections applications.
• Backup and support data documentation on clientele movements in both Connections and EVOLV.
• Ensure closed case records of foster care programs are tracked and securely stored.
• Assume (temporary) additional tasks for peers during their absence.
• Perform other duties as assigned.

Minimum Qualifications:

• Bachelor’s degree required, preferably with a business focus; master’s preferred
• At least two years of experience working within a business office environment

Key Competencies:

• Proficient in Microsoft Office programs (i.e. Excel, Word, and Outlook) with a basic understanding of computer software
• Flexible, with excellent organizational skills, including ability to organize work, prioritize projects, and meet deadlines
• Detail-oriented, with a high degree of accuracy
• Basic knowledge of finance
• Excellent customer service skills (i.e. phone manners, written and oral skills)

It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not tolerate discrimination, harassment, or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law. Children’s Aid is committed to complying with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Children’s Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children’s Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.

The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics.