Program Associate (Community Health COE Administration)
Job Posting for Program Associate (Community Health COE Administration) at Children's National Medical Center
Description Performs administrative and secretarial responsibilities to support the manager and other staff members in a challenging and fast-paced work environment. Performs duties of a confidential nature. Works under general guidance and supervision. Responsibilities may include communication and coordination with all levels of internal and external customers, receiving and screening calls, correspondence and/or visitors, making travel and meeting arrangements, preparing correspondence, documents and reports as needed.
Qualifications Minimum Education
Bachelor's Degree (Required)
Minimum Work Experience
5 years equivalent experience, in lieu of degree .
1 year Related experience (Required)
Required Skills/Knowledge
Excellent analytical skills
Demonstrated proficiency using Microsoft Office including Excel
Excellent written and verbal communication skills
Strong organizational skills.
Functional Accountabilities
Administrative Support
Organizational Accountabilities
Program Knowledge
Organizational Commitment/Identification
Teamwork/Communication
Performance Improvement/Problem-solving
Cost Management/Financial Responsibility
Safety
Bachelor's Degree (Required)
Minimum Work Experience
5 years equivalent experience, in lieu of degree .
1 year Related experience (Required)
Required Skills/Knowledge
Excellent analytical skills
Demonstrated proficiency using Microsoft Office including Excel
Excellent written and verbal communication skills
Strong organizational skills.
Functional Accountabilities
Administrative Support
- Manage day-to-day administrative functions for designated Program such as organizing and maintaining department files and records, performing complex clerical duties and analytics, supply and equipment orders, etc.
- Assist with all levels of internal and external customers, receive and screen calls, correspondence and/or visitors, make travel and meeting arrangements as needed.
- Serve as a communication link to other CNHS departments, (e.g. coordinate and schedule office appointments, meeting and conferences, etc.).
- Independently research, develop, and compose presentation materials and speeches in a variety of settings.
- Identify and understand issues, problems, and opportunities; determine potential courses of action and develop appropriate solutions
- Routinely coordinate and facilitate solutions with internal and external organizations and constituents.
- Maintain designated Program finances such as government reports, charge sheets, and contact with charge entry professionals, etc.
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Organizational Accountabilities
Program Knowledge
- Apply substantive knowledge in order to assist and represent manager thoroughly in the scope, diversity, and complexity of all program operations and organizational commitments.
- Demonstrate and apply knowledge of nuances, appropriate protocol, and specific preferences of manager and constituents while performing administrative support tasks.
- Maintain understanding and awareness of program services, policies, procedures, laws, rules, and regulations.
- Explain and interpret program information to clients/customers and staff.
- Partner in the mission and upholds the core principles of the organization
- Committed to diversity and recognizes value of cultural ethnic differences
- Demonstrate personal and professional integrity
- Maintain confidentiality at all times
- Anticipate and responds to customer needs; follows up until needs are met
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others' ideas and opinions
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
- Use resources efficiently
- Search for less costly ways of doing things
Organizational Commitment/Identification
- Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others' ideas and opinions
Performance Improvement/Problem-solving
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
- Use resources efficiently
- Search for less costly ways of doing things
Safety
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Primary Location: District of Columbia-WASHINGTON
Work Locations:
Goldberg - Shaw Metro
641 S Street NW
Washington 20001
Job: Non-Clinical Professional
Organization: Goldberg Cntr Cmnty Ped Hlth
Position Status: R (Regular) - FT - Full-Time
Shift: Day
Work Schedule: 8:30a-5p (Hybrid)
Job Posting: Jan 12, 2024, 7:55:01 PM
Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Salary.com Estimation for Program Associate (Community Health COE Administration) in Washington, DC
$73,828 to $99,219
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