What are the responsibilities and job description for the Host position at CHINA CITY?
China City is currently looking for part-time Hosts with a passion for quality customer service. Restaurant experience is preferred. Host responsibilities include greeting all customers, seating tables, managing reservations during their shift and answering phones. To be successful in this role, you should have customer service skills and experience.
Responsibilities
- Provide a positive and professional first and last impression to every guest
- Seat all tables and ensure an effective work flow for the whole restaurant
- Provide accurate wait times in the event there is a wait
- Courteously interact with customers when answering the phones, answer/handling reservations, or seat guests)
- Maintain a clean work station and uphold all sanitation and safety guidelines
Qualifications
- Excellent customer service skills and etiquette
- Ability to execute proper sanitation practices and safety procedures
- Must be able to communicate effectively with co-workers and guests
- Flexibility to work a variety of shifts
- Be a team player who enjoys working with coworkers and customers of all ages and backgrounds. Ideal candidate must be friendly, outgoing, quick learner and efficient under pressure.
18 years or older
Work includes standing, walking for prolonged periods of time without a break, repetitive hand and arm movements, bending, reaching, frequent lifting, and occasional heavy lifting, along with continuous interaction with guests and co-workers in a fast-paced environment.
Job Type: Part-time
Pay: From $15.74 per hour
Benefits:
- Employee discount
- Flexible schedule
Physical setting:
- Bar
- Casual dining restaurant
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekends as needed
Work Location: In person