Child Care Assistance Program Lead (Promise NYC)

ORGANIZATION DESCRIPTION

Founded in 1965, the Chinese-American Planning Council, Inc. (CPC) aims to promote the social and economic empowerment of Chinese American, immigrant, and low-income communities. Today, CPC is the nation's largest Asian American social services agency and offers more than 50 programs at over 35 sites throughout New York City, including early childhood education, school-age care, youth services, workforce development, community services, and senior services. CPC strives to be the premier social service and leadership development organization. In 2017, CPC launched Advancing Our CommUNITY, its organization-wide strategy to expand services to address persistent needs and emerging trends and to improve leadership skills among staff and community members. Last year, our core programs and emergency services reached 200,000 people living in all five boroughs and all 51 city council districts. In the summer of 2022, CPC was recognized as the number one Chinese American organization in New York City to recommend to a Chinese immigrant looking for in-language and culturally competent resources according to a recent survey. This accomplishment is a testament to the incredible work and dedication of our staff. (For more information, please visit: https://www.cpc-nyc.org/)

PROGRAM SUMMARY

Early Childhood Learning & Wellness Services (ECLW) is housed at CPC Manhattan Community Services and is a partner of the New York City Child Care Resource and Referral Consortium (CCR&R), which is composed of four culturally diverse childcare resource and referral agencies in New York City. ECLW operates six comprehensive projects:

• Infant Toddler and Mental Health Services
• Family Child Care Networks
• Korean Child Care Project
• IT Child Mental Health Services
• Community Recovery & Safety Services
• Promise NYC

The division aims to serve the childcare needs of families through education, assistance on subsidy applications, information, and referrals, as well as increase the supply and quality of childcare services through coaching, assessment-based & intensive technical assistance, mental health & health care consultancy, and professional development.

JOB SUMMARY

Reporting to the Director and Deputy Director of Manhattan Community Services, the Child Care Assistance Program Lead will lead the ACS grant-funded project to connect families in Queens to receive childcare assistance and is responsible for overseeing daily operations of the Child Care Assistance Program, also known as Promise NYC. The Program Lead will ensure all contractual services and requirements are met. Additionally, the Program Lead will develop and maintain quality standards of the program as well as supervise the team.

ESSENTIAL RESPONSIBILITIES

• Oversee all program services to ensure compliance with Administration Children Services
• Supervise the work of all program staff
• Develop, adapt, and provide guidance to staff on the implementation of program services
• Ensure all contractual services and requirements are met
• Coordinate outreach and community promotion events
• Collaborate with agency staff and community service providers to identify families in need of childcare assistance
• Maintain relationships with community partners for referrals and engagement of families
• Prepare monthly, quarterly, and annual reports for Leadership to review.
• Schedule and screen families for eligibility utilizing a standardized tool
• Complete childcare applications
• Assist families with connecting to childcare providers as needed
• Facilitate distribution of available funds to assist families
• Utilize excellent communication skills to engage families, trouble-shoot, and assist them with successfully using child care assistance
• Participate in community and outreach events in Queens to promote the grant-funded child care assistance to community members
• Track funds distribution and childcare enrollment
• Utilize high level interpersonal and problem-solving skills to lead the team in identifying and screening families for child care assistance, assist in connecting families with childcare providers as needed, track enrollment and maintain project data
• Attend various meetings with project team, internal departments and external stakeholders
• Develop a network of referral partners
• Active relationship building with potential community partner for referral of families who need child care assistance
• Build and maintain close, daily interactions with co-workers and supervisors
• Effectively communicate with program staff, funder, families, collaborators, and community members
• Have a strong sensitivity to cultural differences present among staff and clients within our organization
• Any other duties as assigned by the Director and Deputy Director

QUALIFICATIONS

Education and Experience:

• Bachelor’s degree in social work, sociology or related field with 5 years relevant experience is required
• Master’s degree is preferred
• Experience in community engagement or other forms of direct service preferred
• Minimum of three years’ experience in supervisory role preferred

Skills and Competencies:

• Excellent organizational ability and interpersonal skills
• Strong leadership, supervisory, and training skills
• Demonstrates cultural sensitivity, committed to social and economic equity.
• Bilingual in English and Spanish preferred
• Strong work ethic and demonstrated passion for working with diverse populations
• Must have excellent analytical and problem-solving skills
• Proficient in data entry and MS Office tools: Word and Excel
• Friendly, highly dependable, and flexible
• Ability to work independently, be self-motivated, and take initiative.

Additional Requirements:

• Comfortable with working in an office on-site, sitting at a desk, and using a computer and telephone
• Some travel required to engage with families and community service providers within Queens
• Able to work on some Saturdays

COMPENSATION & BENEFITS OVERVIEW

• $63,000 - $68,000 annual salary; 35 hours per week
• CPC offers a competitive and comprehensive benefits package, including but not limited to generous paid time off (holiday, sick and vacation time), Medical, Dental, Vision, Basic Life Insurance Coverage, Commuter Benefits, and a 403(b) Retirement Plan

COVID-19 SAFETY PROTOCOLS

CPC has been committed to two goals: 1) keeping staff and community members healthy and safe and 2) continuing to safely provide services to community members. CPC no longer mandates COVID vaccination, but vaccines and boosters are highly encouraged for all our staff and community members.

HOW TO APPLY

Interested individuals should submit their resume, along with a cover letter addressed to Judy Ah-Yune and Sumon Chin, when applying online via CPC’s website: https://www.cpc-nyc.org/jobs or selected online job boards. All documents should be submitted as one single file. Applicants may reach out to careers@cpc-nyc.org with any questions or further inquiries.

CPC is an Equal Opportunity Employer. CPC values a diverse, equitable, and inclusive workplace and strongly encourages women, BIPOC, immigrants, LGBTQ , individuals with disabilities, and veterans to apply.