IT Help Desk Support

We are actively seeking a Help Desk Support person to join our Information Technology Department in Atlanta, Georgia.

As one of the largest general contractors in the Southeast, Choate considers our reputation our number one asset, with future success founded upon the strength of our client relationships and our employees. Choate excels in both base and interior construction with office locations in Atlanta, Charleston, Charlotte, Nashville, Raleigh, and Savannah.

Description:

The Help Desk Support position works closely with our IT department team to identify, research, and resolve technical problems for internal end users. Responds to end user requests submitted by email, phone, and in-person. Documents, tracks, and monitors the problem in a ticketing system to ensure timely resolution. The position also completes hardware procurement, hardware repairs, employee on-boarding, and other technical services as needed.

Skills, Knowledge, Qualifications and Experience:

• 2 years of experience in a similar role and/or Associate’s Degree or equivalent
• Technical knowledge of Windows operating systems.
• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Ability to conduct research into IT issues and products as required.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to travel to other offices as needed (<25%)
• Some lifting and transporting moderately heavy objects, such as computers and peripherals.

What we offer:

• Full Benefits
• Employee Stock Ownership Plan (ESOP)
• 401(k) profit sharing plan
• Matching gifts program
• Paid Time Off (PTO) and Stewardship Day
• College Student Debt Reduction Program
• Cleary defined Company Core Values, Mission, and Vision.

Choate Construction Company is 100% employee -owned and provides excellent employment opportunities, where individuals work in a dynamic and challenging environment. The company is built on the skills and efforts of each employee-owner and strives for continuous development of a growing and prospering business.

Choate Construction is an Equal Opportunity Employer and is committed to providing a safe work environment and to fostering the well-being and health of its employees.

Choate is a Drug Free Workplace and pre-employment drug screening is required for all new hires.

To learn more about our company, please click here.

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