What are the responsibilities and job description for the Warehouse Specialist position at Chocolate Shoppe Ice Cream Co.?
Job title: Warehouse Specialist
Reports to: Director of Warehousing and Logistics
Job purpose: For over 60 years Chocolate Shoppe Ice Cream has crafted and distributed exceptional ice cream. The manufacturing facility produces more than 100 super-premium, award-winning ice cream flavors, and supplies more than 700 independent restaurants and scoop shops nationwide.
We are seeking a diligent and motivated Warehouse Specialist to join our team. The ideal candidate will be responsible for various tasks including picking orders, order fulfillment, loading vans and trucks, restocking, and maintaining a clean and safe work environment. This role requires flexibility to work in both a warehouse and freezer environment.
Duties and responsibilities:
- Pick orders accurately and efficiently according to picking lists and scanners.
- Ensure timely and accurate fulfillment of customer orders.
- Accurately and effectively load vans and trucks with ice cream and supplies for delivery.
- Restock inventory areas as needed to maintain adequate levels of stock.
- Work in the warehouse and storage freezer daily, using freezer gear provided by the company.
- Maintain cleanliness and organization in the warehouse and freezer areas.
- Demonstrate good customer service when customers and vendors pick up orders directly from our warehouse.
- Must be able to work in small teams to pick orders and load delivery vehicles efficiently.
- Collaborate with team members and supervisors to communicate product outages and maintain inventory accuracy.
- Learn and comply with guidelines while using picking and inventory technology.
- Adhere to safety protocols and procedures to ensure a safe working environment for yourself and your colleagues.
- Assist in inventory counts and audits as required.
- Assist in other areas/departments of the plant as needed.
- Other tasks and projects as assigned by management.
Qualifications
- Must be at least 18 years of age
- Punctual, predictable, and reliable attendance
- Cooperative and able to take direction
- Must be customer service driven
- Good teamwork skills
- Strong attention to detail and organizational skills
- Valid driver license preferred
Physical Requirements
- Must be able to constantly position self to effectively load all delivery vehicle types.
- Must be able to constantly move ice cream or supplies weighing up to 60lbs chest high.
- Must be comfortable working in the heat or cold that a warehouse experiences based on the environmental season 100% of shift.
- Must be able to constantly work in a freezer environment.
- Must be able to ascend/descend a staircase to stock products.
- Must be able to move about inside the freezer and warehouse.
- Must be able to detect fire, trip, or other safety hazards.
Education/Experience
- High School Diploma or GED preferred
Hours and Schedule
- This is a full-time, permanent position
- Days and shifts of work are Monday through Friday (6 am-3 pm), est. 40-50 hours per week
- Opportunity for overtime during the busy season
- Overtime paid daily (for >8 hours) and weekly (for >40 hours)
Compensation and Benefits
- Starting pay $20/hour
- Fun and energetic work environment
- Opportunities for advancement and career development within the company
- Free ice cream!
- Upon completion of 60-day probationary period, comprehensive benefits package including
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Time Off
- Following one-year of service, 401K plan with up to 4% company match
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Madison, WI 53718: Relocate before starting work (Required)
Work Location: In person