Regional Manager

Overview

Are you ready for your next career adventure?  We are seeking a dynamic individual who loves to make an impact to join Children's Dentistry & Tooth Fairy, a member of CHOICE Healthcare Services, where our mission is to provide everyone access to the healthcare they need.  CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities. 

Since 2020, we have doubled our pediatric dentistry footprint in California and recently expanded into several other states.  Our future plans include continued growth, and it is an exciting time to join our team!

What we provide to you as a CHOICE teammate:

• Care for your wellbeing and work-life balance
• Career development 
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Excellent compensation and comprehensive benefit package

Summary: The Regional Manager is responsible for the operational and financial performance of all the practices in their Region. This will include overseeing the Practice Managers in their roles and duties of strategic planning, office start up, staffing, and general office management and oversight. Additionally, the Regional Manager may be assigned duties by the VP of Operations, COO, CEO, or other members of Executive Management.

Responsibilities

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Attract, retain, and motivate Practice Managers in the Region
• Train the Region’s Practice Managers
• Perform annual performance evaluations for the Region’s Practice Managers
• Ensure adequate staffing levels in each practice in the Region
• Recommend changes in duties, compensation, and performance of the Region’s Practice Managers to the appropriate decision makers
• Oversee, manage, and at times execute, the roles and duties of the Region’s Practice Managers
• Oversee and approve the Region’s Practice Managers’ schedules, time off and vacation needs
• Share resources and act as a liaison between the Region’s Practice Managers and members of Executive Management on Company goals, initiatives, projects, and standards

Clinical Support:

• The Regional Manager is responsible for supporting the Region’s Dental Associates.
• Assure that the Region’s Dental Associates’ clinical duties are performed in a professional, friendly, and competent manner which represents the values of the Company.
• Facilitate the Region’s Dental Associates ability to reach clinical and performance goals, thresholds, and objectives.
• Support in the clinical scheduling, rotations, and timekeeping of Region’s Dental Associates

Administrative Duties and Record Keeping:

• Compile and submit monthly operations report for the Region
• Make recommendations to the Chief Operations Officer and Chief Executive Offer to improve operational and financial performance of the practice. If the recommendations are adopted, then the Regional Manager shall execute such recommendations and/or directive
• Assist in the planning and execution of the Region’s Marketing Plan
• Participate in all Budgeting, Planning, Human Resource, Operations, Marketing, and other meeting pertinent to Regional Manager’s role in the Region
• Maintain an awareness of regulatory and compliance issues as they affect the Region’s operations

Supervisory Responsibilities: The Regional Manager shall be responsible for financial and operational performance of practices in the region, to meet or exceed budgets and operational benchmarks as established for each practice, as set forth below. In the event a particular office in the Region does not have a Practice Manager, the Regional Manager shall perform the duties of a Practice Manager until one is secured, or until the practice is large enough to merit a dedicated Practice Manager.

Qualifications

Education and/or Experience:

• High School diploma or equivalent
• 1 years of experience managing 5 dental practices in regional portfolio
• Experience working for a Dental Service Organization is preferred
• Bilingual in Spanish is preferred
• Strong analytic skills and interpretation of profit & loss and various financial reports to successful lead region to obtain production goals