Community Engagement Associate

Who We Are

Chomps’ redefines better-for-you snacking with its signature meat snacks, made from the highest quality, humanely raised meats and containing only natural ingredients. The Chomps mission is to inspire, educate, and fuel our community with accessible, sustainable, real food that tastes great. Chomps is the only meat snack that is Grass Fed & Finished, Whole30 Approved, Gluten Free, Certified Paleo, Keto Certified, Non-GMO Project Verified, and Certified Humane.

What You Will Do

We are looking for a highly engaged and creative person to join the team as our Community Engagement Associate. Your primary responsibility will be to keep up with day-to-day trends in the CPG space, assist in managing all social media accounts, and create unique content for the brand. You will report directly to the Senior Associate of Community and Engagement and collaborate closely with the Brand Director. You will be a game changer by bringing new ideas to the table through daily social listening, keeping up with a fast paced, cross-functional team and engaging with consumers daily to spread brand awareness.

Traits of a Chompian

You are self-motivated and action oriented, with a team player mindset. You are scrappy, resourceful and persistent especially when it comes to the ever-changing landscape of social media and you have no problem being an independent problem-solver. You are a critical thinker and when it comes to managing multiple tasks at once, you know how to get the job done. You take complete ownership of everything you do and drive initiatives to completion. You have an “entrepreneurial” mindset and go the extra mile for your company and customers whether that’s creating 10 TikToks in one week or helping bring a brand campaign to life for the holidays. You have a hunger to learn and passion to achieve continuous improvement. You are a competitor by nature and have a track record of success. You take a keen interest in health, fitness, and nutrition and love sharing that with others through your creative ideas.

Responsibilities

• Help oversee and manage daily operations of social media platforms (Instagram, TikTok, LinkedIn, Pinterest, Twitter, YouTube)
  • Daily engagement on all social platforms (including engaging with our audience as well as engaging with trending applicable content)
  • Ensure content goes live on all social channels based on editorial schedule
  • Lean on on social listening tools to keep the pulse of consumer and industry trends
  • Monitor post performance to help guide creative direction and boost high performing posts
  • Coordinate and manage social / brand giveaways and Instagram takeovers
  • Work closely with customer service to tend to all consumer requests
  • Continue to build on the growth within all channels by consistent outreach to new cohorts and communities
• Assist team in creating unique content to leverage brand awareness
  • Create content for Instagram, TikTok and Pinterest
  • Make sure content is relevant with pop culture, holidays, seasonality, etc.
  • Focus on leveraging consumers to purchase product in store and online
  • Manage editorial calendar 2-3 weeks in advance for content ideas and planning
  • Content editing for videos, reels, TikToks, etc….
• Be the voice of the brand
  • Maintain and hone in on the brand vision and voice across all social channels, developing complementary and specific editorial strategies for each social channel
  • Resolve conflicts and escalate issues when appropriate; provide timely problem solving and conflict resolution support/intervention when appropriate
  • Work on creating and growing social media faq document to leverage with consumers and creators

Who You Are

• Bachelor's degree in Marketing, Communications, PR or related field
• 1-3 years of experience in Content Creation, Content Management, Customer Service, Social Media Management
• Prior industry experience in food, CPG, and/or grocery/natural is preferred
• Proficiency in social listening platforms like Hootsuite, Sprout Social and creative platforms like Adobe Creative Suite and Canva
• Familiarity with copywriting for brands in the food space
• Outstanding video and editing skills with demonstrated success in design
• Outstanding communication (both verbal and written) and relationship management skills
• Knowledge of SEO preferred but not required

What You’ll Get

• Make an impact: Join a rapidly growing and entrepreneurial-spirited team at a pivotal point to positively impact the food industry
• Upward mobility: Grow within Chomps quickly based on outstanding performance
• Competitive pay: We offer competitive compensation packages to top talent. We win together.
• Comprehensive benefits: Health/vision/dental, 401K matching, unlimited time off, wellness stipend