What are the responsibilities and job description for the FOH/HOH Float position at Chook?
Chook Charcoal Chicken Fall/Winter 2023/24
FOH/HOH Float
The FOH/HOH position is is required to not only prepare the menu to the standards of service at Chook, but act as a welcoming first point of contact with all guests in Chook Chicken, properly entering orders into the point of sale system, communicating properly and respectfully with other employees, serving guests beverages when ordered, and assisting on the floor with all other roles when needed. .
Reports to: Restaurant Management
Full-Time (30 to 40 hours/week) or Part-Time (15 to 29 hours/week)
Hourly : miniumum of $20/hour – which is a combination of base hourly pay ($18.29/hr) and tip pool percentage
Availability: Must be able to work mornings, days, weekends, and evenings with a flexible schedule that may change often. Potential staff will need to communicate school, other work, and all other special schedule requests prior to the beginning of employment.
Performance Expectations of Line Cook:
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Acts as a representative for Chook by greeting all staff and guests in a friendly manner.
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Correctly prepares food with Chooks standards of service.
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Reports food waste to restaurant management.
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Correctly takes orders with Chooks standards of service.
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Confidently describes Chooks story and menu items to guests.
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Assists guests with beverage needs after taking their orders and during their entire time at the restaurant.
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Only serves alcohol to guests over 21 years of age and follows the Chook Identification Policy for all alcoholic orders.
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Maintains a clean workstation and restaurant while on shift.
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Performs pre-shift side work duties, running side work throughout shift, and closing or end of shift side work with attention and care.
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Knows how to operate kitchen equipment safely and efficiently.
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Adheres to food safety regulations at all times.
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Fills in any role that may be needed during a shift.
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Appropriately asks questions when necessary.
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Appropriately asks for help when necessary.
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Follows all safety procedures at Chook.
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Follows all health code and proper food handling standards.
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Arrives on time for all shifts in a clean uniform with good personal hygiene.
Successful Applicants will exhibit:
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Strong personal organization skills.
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An enjoyment for working with other positive people on a team.
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Ability to find fun where it’s not easily seen.
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Enjoy helping and serving other people.
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Have the ability to recognize others needs prior to being told.
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Have a passion for food, sustainability, people, and community.
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Display a punctual and organized work ethic.
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Take pride in their work.
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Enjoy a challenge.
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Have a desire to grow personally and professionally.
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Clear communication skills.
Salary : $18 - $20