Intake Coordinator

ChristianaCare HomeHealth provides great work life balance, and time to spend treating your patients. Since 1922, Delawareans have chosen the ChristianaCare HomeHealth for truly excellent home health care. We want to partner with you to help change the future of Home Health. Please see our video, by clicking this link, for a glimpse of what it means to work with us: https://youtu.be/OEVadkUrte8.

ChristianaCare Benefits:

Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

We also provide tuition assistance for degreed programs, and for some Nursing programs we offer pre-pay. Our medical/dental/vision benefits are available to our caregivers on their first day of employment! And we offer two different mechanisms toward planning for your retirement, a 403(b) and a defined contribution plan. Finally, we provide a tablet and leverage Matrix Care to document patient records.

ChristianaCare HomeHealth is seeking a Full Time Intake Coordinator. The successful candidate will work out of our office in Wilmington/Avenue North working Monday through Friday, weekend and holiday commitment are required based upon business need. The successful candidate will be responsible for working with liaison staff to obtain complete admission/financial information on newly referred patients to HomeHealth. The role is responsible to assure that the admission file information is complete and accurate to facilitate patient care and billing.

Duties and Responsibilities:

• Ensure documentation is accurate, complete and timely in order to successfully meet federal and state regulations

• Identify and enter the correct Diagnosis coding to receive maximum reimbursement for services
• Review accuracy of fields on the plan of care based on CMS Medicare Conditions of participation
• Run reports to ensure plan of care and OASIS documents are completed timely by clinicians for review and are locked based on organizational benchmarks and regulatory requirements
• Report trends of non-adherence to providing needed data for coding, complete and timely submission of documentation to manager
• Researches and corrects clinical data entry errors; report compliance concerns related to federal and state guidelines immediately to manager or Corporate Compliance

Education and Experience Required:

• High School Diploma or GED.
• Ability to generate reports, excel experience/knowledge.
• Working knowledge of health care delivery systems and understanding of insurance coordination of benefits.
• Exceptional customer service skills.

About Christiana Care Health System

ChristianaCare is one of the country's most multifaceted health systems, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. Christiana Care includes an extensive network of outpatient services, home health care, medical aid units, three hospitals (1,300 beds), a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. We rank 21st in the nation for hospital admissions and 6th for admission of stroke patients.

ChristianaCare is a not-for-profit teaching health system with our outstanding, data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care!

Working for Christiana Care offers the best of urban and suburban living with multiple housing options, excellent restaurants and entertainment venues, quality public and private schools and a short driving distance to popular Delaware and New Jersey beaches. The location provides easy access to Washington, DC, Philadelphia and New York City - all within a short drive or train ride from Newark, DE.

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EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.