System Administrator - Learning Technologies

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values ofLoveandExcellenceand are passionate about delivering health, not just health care. Come join us at ChristianaCare!

The Learning Management System (LMS) Administrator works in partnership with our learning technologies team to ensure the successful operation of the enterprise wide LMS (SABA) to drive optimum learning efficiency, effectiveness, and compliance for Christiana Care.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Provide ongoing enterprise level support for the LMS to employees and physicians, including, maintenance, usage, analysis and administration
• Provide end-user technical support (troubleshooting, reporting technical issues, etc.) for the LMS when necessary, resolving end-user issues in a timely manner.
• Monitor and troubleshoot interfaces with Christiana Care's Human Resource Information System and the LMS.
• Audit and monitor data integrity in the LMS
• Coordinate with department-level administrators across Christiana Care to effectively support managers, instructors and learners across Christiana Care
• Work with Instructional Designers to support the development and testing of eLearning Modules to be delivered through the LMS
• Communicate changes and updates to the LMS to affected users and key stakeholders
• Work with the instructional technology team to administer the LMS by configuring and assigning roles and privileges within the system
• Support and/or coordinate LMS-related projects as assigned
• Manage, prepare, and deliver regular reports & reports as requested from key stakeholders by using existing report templates or creating custom reports.
• Conduct quality assurance checks on training materials as needed
• Manage & coordinate various processes and documentation related to the LMS
• Other duties as assigned.
• Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
• Support the implementation of new functionalities within the LMS to address future system needs.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Minimum of a Bachelor's Degree in Educational Technology, Information Technology, Information Systems, Education, Curriculum Development.
• 2-3 years of equivalent experience in the field of business administration, informational technology, education, training & development or healthcare.
• 2-3 years experience with Learning Management & Learning Content Management Systems
• Helpdesk or end-user technical support preferred
• Proficiency in eLearning, mobile learning and educational software

ChristianaCare Offers:

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions
• Generous paid time off with annual roll-over and opportunities to cash out
• 12 week paid parental leave
• Tuition assistance
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

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Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.