What are the responsibilities and job description for the EMR Informatics Specialist position at Christie Clinic?
Christie Clinic is seeking a full-time EMR (Electronic Medical Record) Informatics Specialist from Monday - Friday, 8am - 5pm our State Street house location. Under the supervision of the Health Informatics Manager, the EMR Informatics Specialist provides supervision of the maintenance and support of the Christie Clinic Electronic Medical Record and troubleshooting relating to user and/or software problems. Duties also include training and assisting team members in efficient and effective use of the EMR.
Required Qualifications include Associate's degree in applicable field or equivalent years' experience training team members and/or Electronic Health Records and one years' experience in a clinical setting.
Preferred Qualifications include stable work history, ability to work independently, strong communication skills, strong background in Microsoft Office Products, and one year in teaching/training experience. preferably in a technical, educational, or health care setting.
TYPICAL PHYSICAL DEMANDS:
Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 50 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.
TYPICAL WORKING CONDITIONS:
Work is performed in a normal office setting, may require working irregular hours, and periodic travel to the various Christie Clinic facilities. Requirements include frequent contact with a variety of individuals.
JOB DUTIES: (This list may not include all of the duties assigned.)
- Develop and maintain a thorough, working knowledge of the EMR application system.
- Work closely with the EMR host to monitor and maintain the application.
- Assist in the maintenance of EMR system including, but not limited to, office and online scheduling.
- Monitor system utilization, anticipate software upgrades and enhancements to obtain maximum operation and performance.
- Develop EMR education and training policies, procedures, and instruction manuals, including PowerPoint presentations, video productions and other educational media forums.
- Perform new team member and existing team member training for clinic systems, including train the trainer programs.
- Work closely with providers, administrators, clinical departments, and business services to ensure workflows are designed and followed appropriately. This includes design sessions, implementing new workflows, and education and re-education efforts.
- Provide application support to end users via phone, email and onsite.
- Support and participate in any development partnerships to provide the clinical need and use of new clinical systems within Christie Clinic.
- Work with departments and coordinators to establish and maintain procedure manuals.
- Maintain a high level of motivation and enthusiasm in the implementation and training process.
- Assist Information Systems staff with additional projects as required.
- Ability to travel to all Christie Clinic sites as needed during scheduled time(s).
- Perform related work as required.
Requirements:
- EPIC Credentialing required within 6 months of employment
- Maintain EPIC certifications as applicable
