The receptionist must be confident, helpful, collaborative, energetic, and enjoy working in a fast paced, results-driven environment. The ideal individual will have the ability to exercise good judgment in a variety of situations, handle a wide variety of activities and confidential matters with discretion and display strong organizational skills to maintain a realistic balance among multiple priorities.
Primary Accountabilities:
Complete a variety of administrative tasks in a timely and high-quality manner.
Provide coverage in the reception area and as such will be the first contact with all visitors to the facility and will be responsible for initial guest experience and first impressions.
Screen all guests through Visual Compliance and maintain compliance records.
Screen incoming calls and route calls to appropriate persons or voicemail
Coordinate with Hotels/Local Transportation/Catering for meetings.
Provide support for facility events planning such as customer and government representative visits, annual Toys for Tots campaign and various vacation celebrations.
May be asked to take on some project work related to several different corporate functional areas (e.g.. Finance, HR, Customer Service, etc.).
Competencies:
Interpersonal Effectiveness: Builds constructive and effective relationships; Presents information and respond to questions with confidence; Uses diplomacy and tact.
Informing: Ability to recognize key issues and effectively communicate to management
Perseverance: Pursues everything with energy; Demonstrates drive and a need to finish; Gives up seldom even in the face of resistance or setbacks; Demonstrates a proactive attitude and ability to act on own initiative.
Organizational skills: Ability to multi-task and prioritize daily workload. Ability to meet deadlines and to work independently with minimal supervision; Ability to orchestrate multiple activities at once to accomplish a goal; Arranges information in a useful manner.
Attention to detail: Methodical and meticulous; Demonstrates attention to detail.
Communication: Demonstrated written and verbal communication skills.
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