Manager, Operations Support Services

Summary

This position will manage the Tree Trimmer and the Locator divisions as well as the Line Operations Support Technician personnel. Additionally, this position will oversee the Vegetation Management and Facility Locate Services contracts. 

Essential Functions

1. Manage and supervise the Tree Trimmer division, oversee the in-house vegetation management operations are conducted in a timely and cost-effective manner.
2. Plan and implement vegetation management practices and procedures consistent with the Vegetation Management Plan and Chugach goals.
3. Manage the Vegetation Management Contract to verify schedule and budget regarding the Transmission and Distribution Right-of-Way clearing and Vegetation Management Program. 
4. Manage and supervise the Locate division, oversee the in-house locate management operations are conducted in a timely and cost-effective manner.
5. Plan and implement locate management services consistent with Chugach goals.
6. Manage and administer the outsourced Facility Locate Services Contract and provide direction to Chugach’s contractor providing utility locate services.
7. Manage and supervise the Line Operations Support technician personnel. 
8. Coordinate and direct personnel to provide timely and accurate support to the line operations division. 
9. Prepare capital and operating budgets relating to Tree Trimmer and Locator Crews along with the associated contracts. 
10. Track actual performance against budgets within company computer-based systems. Report significant departures from budget to appropriate management and generate specially designed reports, as needed.
11. Coordinate efforts to correct hazardous conditions as reported.
12. Schedule, assign, and direct divisional personnel to achieve maximum efficiency of available resources.
13. Coordinate with Information Services personnel to enhance the effectiveness of computer-based work products.
14. Evaluate work performance and conduct periodic performance appraisals.
15. Prepare weekly and monthly reports as requested.
16. Other duties as assigned.

Relationships

Reporting

• Sr. Manager, Operations Administration: Report to and receive direction from
• Reporting Staff: Supervise and direct.

Other 

Internal: Effectively interact with Chugach’s team members across the company at all levels. 

External: Must develop, maintain, and manage relationships with key stakeholders and represent the company before member owners, contractors, and other utilities. 

Competencies

1. Knowledge of electric utility construction practices.
2. Knowledgeable in office systems and practices.
3. Ability to supervise others and develop effective working relationships.
4. Must have good written and oral communications skills.
5. Ability to resolve employee conflicts.
6. Ability to prepare and administer employee performance reviews.
7. Must be proficient in use of a computer and use of word processing, spreadsheet, database, presentation, and project management software.
8. Ability to work well with all levels of management.
9. Ability to manage multiple priorities.
10. Ability to investigate and resolve damage claims and charges.
11. Ability to work long, irregular, and sustained hours during emergency situations.

Supervisory Responsibility

This position has supervisory responsibility for the: Tree Trimmer division; the Locator division and the Line Operations Support technician personnel. 

Work Environment

Work is performed in a standard office environment with frequent field trips, at times in outage situations, requiring work at all hours until conditions are resolved. Occasional out of town travel may be required.

Minimum Qualifications and Experience

Education

High School Diploma or equivalent, required. Bachelor’s degree in business or related field, desirable. Ability to complete First Aid/CPR and AED training, within 6 months from date of hire. 

Experience

Six (6) years of progressively responsible experience in operations in the field involving vegetation clearance and locate management, required, including supervisory responsibility. Experience working in a union environment preferred.
 

Chugach Electric Association is a member-owned cooperative, headquartered in Anchorage, Alaska's largest city. Anchorage itself sits at the base of the Chugach Mountains. Chugach is pleased to provide reliable, affordable power to more than 92,000 members from Anchorage to the northern Kenai Peninsula, and from Whittier on Prince William Sound to Tyonek on the west side of Cook Inlet. We service over 113,000 locations with 3,782 miles of transmission and distribution lines. We have many services that make it easy to power homes and businesses with Chugach.

Chugach's corporate vision:
Responsibly developing energy to build a clean, sustainable future for Alaska.

Chugach's corporate mission:
We provide safe, reliable, and affordable electricity through superior service and sustainable practices, powering the lives of our members.

Chugach's corporate values:
Guided by our values of safety, accountability, and sustainability, we are committed to serving our members, the community, and the Chugach team.

Equal Employment Opportunity
It is a policy of Chugach Electric Association, Inc., to recruit, hire, train, promote, and compensate persons without regard to race, color, religion, national origin, sex, marital status, pregnancy, parenthood, physical or mental disability, veteran's status, age, or any other classification protected by applicable, federal, state, or local law.
Chugach is also an affirmative action employer.

HEALTH BENEFITS

Premium & Deductible paid for by Chugach Electric

• Medical, RX, Dental & Vision
• Health Savings Account (HSA)
• Telemedicine

FINANCIAL SECURITY

• 401K Plan
• Defined Benefit (Pension)
• Retirement Investment services
• Basic Life and AD&D Insurance paid for by Chugach Electric
• Supplemental Life Insurance
• Short Term Disability
• Long Term Disability
• Flex Spending Account (Health, Limited Use, Dependent Care)

WORK, LIFE & HEALTH

• 20 days vacation for first year of employment
• 9 Paid Holidays 2 Float Holidays 1 Birthday Holiday
• Employee Assistance Program
• MetLife Will Preparation