Construction Loan Administrator

About Us

Churchill Mortgage began in 1992 with the core value of providing the highest level of integrity to each and every customer, meaning we tell our customers what is best for them even when it means we won't close their loan. We have found over and over again that treating people the way we want to be treated is not only the right thing to do, but it builds lasting relationships. Churchill Mortgage proudly embraces the sound financial principles, as heard on the Dave Ramsey Show.

Basic Function

The Construction Loan Administrator plays a pivotal role in supporting the construction loan process at Churchill Mortgage. This position involves collaborating with various internal teams, clients, and contractors to ensure seamless execution of construction loan transactions. The Construction Loan Administrator provides essential administrative support, conducts thorough documentation reviews, and communicates effectively to facilitate timely disbursement of funds and completion of construction projects. Attention to detail, strong organizational skills, and a proactive approach are crucial in this ever-changing loan product.

Responsibilities

• Documentation Management:
  • Review all builder submission documents to ensure compliance with regulatory requirements and internal policies.
  • Review all project submission documents to ensure compliance with regulatory requirements and internal policies.
  • Maintain accurate and update records of all builder and project submissions.
  • Once Builder and Project reviews are completed, ensure file aligns with final reviewed documentation.
• Administrative Support & Customer Service:
  • Assist both internal and external customers with questions and tasks specific to the construction and renovation loan products.
  • Assist in getting new loan officers set up with construction and renovation training, manage and track certification process.
  • Provide exceptional customer service to clients by promptly addressing inquiries, resolving issues, and keeping them informed through the loan process.
• Communication & Risk Management:
  • Serve as a point of contact for clients, contractor and internal team members regarding construction loan inquiries and updates.
  • Communicate effectively with all parties involved to gather necessary information and facilitate smooth progression of construction projects.
  • Identify potential risks and issues related to construction projects, loan transactions and builder relationships- escalating when appropriate for resolution.
• Continuous Improvement:
  • Stay informed about industry trends, regulatory changes and best practices related to construction and renovation lending.
  • Proactively identify opportunities to streamline processes, improve efficiency and enhance the overall customer experience.
• Perform other duties and projects as assigned or requested

Qualifications:

• Previous experience in banking, lending, or construction industry administration preferred, not required.
• Strong proficiency in Microsoft Office Suite and Encompass.
• Excellent communication, interpersonal, and organizational skills.
• Ability to multitask, prioritize tasks, and work effectively under pressure.
• Attention to detail and a commitment to maintaining high levels of accuracy and professionalism.
• Knowledge of regulatory requirements and compliance standards governing construction and renovation lending is a plus.

Must be able to pass a criminal history information background check. Other duties may be applicable as business needs may dictate and as assigned by management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

Churchill Mortgage’s generous benefits package is available to all full-time employees. This includes Medical, Dental, Vision, HSA, FSA, Life, Disability, Accident, Cancer, Critical Illness, 401(k) & ESOP (Employee Stock Ownership Program).

Employees Own the Company

Our ESOP was established by founder and president, Mike Hardwick, in 2013. It gives all current and future Churchill Mortgage employees ownership of the company in the form of company stock. Churchill Mortgage is the first privately-owned mortgage company to offer an Employee Stock Ownership Program (ESOP).

Churchill Mortgage Corporation is an Equal Opportunity Employer