Description
Position : Transportation Driver
FLSA Status : Non-Exempt
OUR MISSION : To deliver unparalleled hospitality and five-star quality care in an independent living resort setting, ensuring a professional and fulfilling experience for all residents.
Position Summary :
A reliable and professional Transportation Driver to join our team. The primary responsibility of this role is to provide safe and efficient transportation services to our clients.
This includes driving individuals to various destinations, maintaining the vehicle in excellent condition, and ensuring a comfortable and secure journey for all passengers.
Essential Job Functions :
Transportation Services :
- Safely transport clients to and from various destinations, including but not limited to airports, appointments, shopping centers, and events.
- Follow all traffic laws and maintain a safe driving record.
- Assist passengers in entering and exiting the vehicle, including helping with assistive devices, luggage, or other items.
Vehicle Maintenance and Care :
- Conduct regular maintenance checks on the vehicle, such as checking oil, tire pressure, and fluid levels.
- Always keep the vehicle clean and presentable, both interior and exterior.
- Report any vehicle issues or maintenance needs promptly.
Customer Service :
- Provide excellent customer service, ensuring passengers feel comfortable and secure throughout their journey.
- Be punctual and reliable in pick-up and drop-off schedules.
- Address any passenger concerns or needs during transportation.
- Be prepared for emergent situations. Follow emergency plan for situations including but not limited to adverse passenger health events, car accidents, or inclement weather.
Route Planning and Navigation :
- Efficiently plan routes to ensure timely arrival at destinations.
- Utilize GPS and other navigation tools effectively.
- Stay informed about current traffic conditions and adjust routes as necessary.
Record Keeping :
- Accurately log travel details, including mileage and fuel consumption.
- Maintain records of vehicle maintenance and repairs.
- Keep a detailed record of all incidents and or complaints.
Compliance with Regulations :
- Adhere to all DOT transportation laws and company policies.
- Ensure compliance with safety standards and protocols above all else.
- Encourages teamwork through cooperative interactions with co-workers and other departments.
- Attends training courses at community and maintains up to date monthly, quarterly, and annual training.
- Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.
Experience Qualifications & Skills :
- Valid driver’s license with a clean driving record.
- Experience in a driving role preferred.
- Knowledge of local routes and traffic patterns preferred.
- Excellent interpersonal and communication skills.
- Flexible schedule, including availability for evening and weekend shifts.
Physical Demands :
The position requires an ability to safely operate vehicles including an SUV and a 14-passenger bus.