What are the responsibilities and job description for the Global Analyst position at Cielo?
Company Description
Are you ready to accelerate your career? Join Cielo as a Global Analyst! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!
Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.
Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.
Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at 1 877 797 3379 or at [email protected]
Job Description
The Global Analyst is responsible for metric reporting and analysis for Global Operations. Tasked also with continuous improvement, this role works collaboratively with client team leaders to identify and deliver best practice in global analytics.
Duties and Responsibilities:
Analytics and Process Improvements
- Problem-solve and provide best practices and process improvements throughout the Global Analytics process.
- Leverage strong analytical skills to audit processes, assess trends, create reports and tell the story with data.
- Create and run reports, including analysis and communication of results.
- Create weekly, monthly, and quarterly productivity metrics.
- Identify and document process changes, such as process maps, team structure charts, detailed procedures, etc.
Reporting Leadership
- Work with Cielo Leadership to develop and document reporting policies that provide insight to business goals.
- Support internal departments upon request.
- Assist with creation and development of dashboards, metrics, and scorecards.
- Other duties as assigned.
Qualifications
Experience:
- 3 years’ experience in a business or office environment utilizing the required customer service and administrative skills is required
- Data analysis expertise, required
Exposure:
- Demonstrated proficiency with the Microsoft Office suite, including Outlook and advanced Excel skills.
- Strong proficiency in data visualization tool such as Tableau, Looker
- Strong analytical skills with the ability to assess and present key data.
- Demonstrated accuracy and thoroughness and monitors own work to ensure quality.
Education:
- Bachelor’s Degree, or equivalent, required
Additional Information
All your information will be kept confidential according to EEO guidelines.
