What are the responsibilities and job description for the Business Analytics Lead Analyst position at Cigna?
Location: Work from Home across the USA
Job Summary:
The Business Intelligence/Analytics is responsible for Design, Development and Testing of Operations Analytics. Demonstrates ability to interpret and refine customer requirements and effectively fulfills information needs using available business intelligence and analytical tools and techniques or through development of ad hoc queries and or macros.
Role Responsibilities:
* Visualization needed to be able to provide actionable insights.
* Delivering BI/ analytics small solutions in a pro-active and timely manner based on assigned priorities and uncompromising quality with effective testing practices applied.
* Communicate progress on assigned initiatives to management and customers of the initiatives.
* Able to balance tactical day-to-day delivery of MIS with new MIS/BI builds.
Solution Capability:
* Design and devise solution for small to complex BI delivery projects, including identifying static (e.g. Excel/Access) and dynamic (e.g. SQL, Oracle) data sources, alignment to business requirements, gaps in available processes and data, best path forward to delivery BI/ analytics/ insights to business leveraging existing tools/ capabilities with sustainable solutions.
* Comfortable building sustainable yet tactical solutions in spite of lack of enterprise solutions with offline and online data sources while working with technology for "end state" solutions
* Proactively identify efficiency opportunities in existing business as usual reporting/ ad hoc reporting and implement automated solutions demonstrating time and productivity gains.
Business:
* Knowledge/ prior experience of Operations, Health Insurance strongly preferred with demonstrated experience in driving operational metric reporting/MIS and improvements while working directly with internal and external customers
* Ability to interpret data to understand key drivers for results and principal factors leading to the numbers and impact of a metric on other functions.
Cross Functional:
* Knowledge/ prior experience of Operations, Health Insurance.
* Senior leadership communication skills.
* Adaptability, multitasking without impacting quality, ability to handle pressure, changing priorities.
Qualifications:
* Bachelor's degree in Computer Information Systems, Business Administration, or equivalent
* 5 years of Programming experience
* Must have strong SQL, Excel, and Microsoft Access experience.
* Experience using Qlikview, Tableau and Coding in one or more of the following: C#, Visual Basic, Java Script, or Python
* Must possess strong organizational, problem solving and analytical skills
* Strong, clear and concise written and oral communication skills
* Analytical mindset
* Ability to work and help promote change within the department and across networks effectively
* AWS (Amazon Web services) experience is a PLUS
* Microsoft SharePoint skills and experience is a PLUS
* SAS experience is a PLUS
* Excel Power Query & Power BI experience is a PLUS
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [ Email address blocked ] - Click here to apply to Business Analytics Lead Analyst for support. Do not email [ Email address blocked ] - Click here to apply to Business Analytics Lead Analyst for an update on your application or to provide your resume as you will not receive a response.
Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Job Summary:
The Business Intelligence/Analytics is responsible for Design, Development and Testing of Operations Analytics. Demonstrates ability to interpret and refine customer requirements and effectively fulfills information needs using available business intelligence and analytical tools and techniques or through development of ad hoc queries and or macros.
Role Responsibilities:
* Visualization needed to be able to provide actionable insights.
* Delivering BI/ analytics small solutions in a pro-active and timely manner based on assigned priorities and uncompromising quality with effective testing practices applied.
* Communicate progress on assigned initiatives to management and customers of the initiatives.
* Able to balance tactical day-to-day delivery of MIS with new MIS/BI builds.
Solution Capability:
* Design and devise solution for small to complex BI delivery projects, including identifying static (e.g. Excel/Access) and dynamic (e.g. SQL, Oracle) data sources, alignment to business requirements, gaps in available processes and data, best path forward to delivery BI/ analytics/ insights to business leveraging existing tools/ capabilities with sustainable solutions.
* Comfortable building sustainable yet tactical solutions in spite of lack of enterprise solutions with offline and online data sources while working with technology for "end state" solutions
* Proactively identify efficiency opportunities in existing business as usual reporting/ ad hoc reporting and implement automated solutions demonstrating time and productivity gains.
Business:
* Knowledge/ prior experience of Operations, Health Insurance strongly preferred with demonstrated experience in driving operational metric reporting/MIS and improvements while working directly with internal and external customers
* Ability to interpret data to understand key drivers for results and principal factors leading to the numbers and impact of a metric on other functions.
Cross Functional:
* Knowledge/ prior experience of Operations, Health Insurance.
* Senior leadership communication skills.
* Adaptability, multitasking without impacting quality, ability to handle pressure, changing priorities.
Qualifications:
* Bachelor's degree in Computer Information Systems, Business Administration, or equivalent
* 5 years of Programming experience
* Must have strong SQL, Excel, and Microsoft Access experience.
* Experience using Qlikview, Tableau and Coding in one or more of the following: C#, Visual Basic, Java Script, or Python
* Must possess strong organizational, problem solving and analytical skills
* Strong, clear and concise written and oral communication skills
* Analytical mindset
* Ability to work and help promote change within the department and across networks effectively
* AWS (Amazon Web services) experience is a PLUS
* Microsoft SharePoint skills and experience is a PLUS
* SAS experience is a PLUS
* Excel Power Query & Power BI experience is a PLUS
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [ Email address blocked ] - Click here to apply to Business Analytics Lead Analyst for support. Do not email [ Email address blocked ] - Click here to apply to Business Analytics Lead Analyst for an update on your application or to provide your resume as you will not receive a response.
Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
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