What are the responsibilities and job description for the Encore - GPTPM Talent Development position at Cigna?
The GPTPM Encore role will support the talent development initiatives and outcomes, focusing on the development and ongoing support for the overall talent development plan of the entire GPTPM team and summer interns.
The Encore role will develop tools and processes to best deploy effective talent development across the organization. This role conducts talent development needs assessments; builds a business case for new development programs; and evaluates and modifies development programs as required. The role’s objective is to increase competencies and performance of staff at all levels of GPTPM.
The role will also provide support across GPTPM for various initiates in support of change management, process design, and GPTPM operations, as well as manage the GPTPM summer internship program.
Responsibilities
Identifies and assesses current and future training needs for the organization, while deploying a wide variety of training methods that build on overall as well as individualized talent development plans
Develops overall talent development plans that address needs and expectations
Resolves any specific issues and tailors programs as necessary
Maintains a keen understanding of talent development trends and best practices
Works in collaboration with subject matter experts, managers, and project teams to identify and analyze learning needs
Creates design documents that clearly communicate learning strategies to address needs, including content outlines, flow diagrams, technical specifications, and resource/reference documents
Supports the prioritization and governance processes for the talent development initiatives portfolio
Works on multiple projects concurrently, monitor activity, progress, and time related to project development
Partners with Cigna Learning & Development consultants to leverage available resources and to ensure consistent quality across the organization
Monitors and reports effectiveness of all training conducted and revise courses as needed
Manages all aspects of GPTPM summer internship program in partnership with the enterprise Early Career team
Qualifications
Bachelor’s degree required, Masters preferred
10 years of relevant related work experience required
Comprehensive knowledge and understanding of design and develop training content
Proficient in the use of an enterprise-wide learning management system (LMS) and myUniversity
Strong interpersonal, presentation, and facilitation skills
Excellent written and verbal communication skills
Strong editing, proofreading and formatting skills
About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
The Encore role will develop tools and processes to best deploy effective talent development across the organization. This role conducts talent development needs assessments; builds a business case for new development programs; and evaluates and modifies development programs as required. The role’s objective is to increase competencies and performance of staff at all levels of GPTPM.
The role will also provide support across GPTPM for various initiates in support of change management, process design, and GPTPM operations, as well as manage the GPTPM summer internship program.
Responsibilities
Identifies and assesses current and future training needs for the organization, while deploying a wide variety of training methods that build on overall as well as individualized talent development plans
Develops overall talent development plans that address needs and expectations
Resolves any specific issues and tailors programs as necessary
Maintains a keen understanding of talent development trends and best practices
Works in collaboration with subject matter experts, managers, and project teams to identify and analyze learning needs
Creates design documents that clearly communicate learning strategies to address needs, including content outlines, flow diagrams, technical specifications, and resource/reference documents
Supports the prioritization and governance processes for the talent development initiatives portfolio
Works on multiple projects concurrently, monitor activity, progress, and time related to project development
Partners with Cigna Learning & Development consultants to leverage available resources and to ensure consistent quality across the organization
Monitors and reports effectiveness of all training conducted and revise courses as needed
Manages all aspects of GPTPM summer internship program in partnership with the enterprise Early Career team
Qualifications
Bachelor’s degree required, Masters preferred
10 years of relevant related work experience required
Comprehensive knowledge and understanding of design and develop training content
Proficient in the use of an enterprise-wide learning management system (LMS) and myUniversity
Strong interpersonal, presentation, and facilitation skills
Excellent written and verbal communication skills
Strong editing, proofreading and formatting skills
About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
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