Responsibilities:
The Epic Application Development Lead Analyst will primarily be responsible for developing, supporting and maintaining Epic’s Healthy Planet, MyChart & Ambulatory modules with emphasis on innovations and analytics strategies. Analyst will participate in the planning, testing and scripting needed with Epic system updates. This includes working on incident break-fixes, special updates, optimizations, software release notes & any other system required enhancement. The analyst will also assist with completing assigned deliverables related to strategic technology initiatives as well as contribute to material for end-user training. Epic build projects to implement enhancement requests. Support Epic application incidents reported through the help desk. Participate on application on-call rotating coverage as required. Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk. Implement changes using documented standard operating procedures. Act as a technology subject matter expert clearly communicating concepts between and across different audiences while influencing outcomes. Maintain up-to-date project documents for initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverables. Research issues and use independent analysis and judgment to produce solutions. Participate in and frequently facilitate and/or organize team and cross-team meetings and maintain appropriate meeting records. Partner and establish rapport with clinical staff to implement Epic enhancements.
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