Pharmacy Account Executive - Pacific Northwest

As part of Cigna Pharmacy Management, the Pharmacy Account Executive serves as the primary pharmacy benefits subject matter expert supporting Cigna Pharmacy clients & market segments

The Pharmacy Account Executive position will be responsible for developing and maintaining relationships with internal stakeholders, clients, brokers/consultant by supporting the medical sales teams with the Cigna Pharmacy Management client retention & growth strategies as well provide expertise with implementation, reporting, and day-to-day service functions. In addition, Account Management, will be working on complex client’s account- with unique custom requirements, custom service guarantees - and partnering with multiple in-house experts (e.g. consultants and clinicians).

The primary roles of the Pharmacy Account Executive are:

Retain their the assigned book of business Educate & consistently advance the knowledge of pharmacy within the Cigna Medical sales organization Participate in client meetings and presentations to review client performance and to offer and successfully sell in a suite pharmacy management programs and solutions that align to Cigna's overall value proposition of lowering total health cost.  Uncover and promote opportunities to expand the pharmacy earnings contribution to the broader Cigna organization through individual client and medical sales organization initiatives and efforts. Partner with medical sales, underwriting and others as the pharmacy subject matter expert for pricing, competitive intelligence and pharmacy carve-out defense strategies to retain and grow assigned book of business

Additional Responsibilities:

• Accountable for coordinating core service delivery external messaging working cross functionally with all operational support areas.
• Facilitate service concerns in resolution meetings with clients and brokers; act as escalated issue contact for pharmacy issues when contacted by the medical sales teams. 
• Actively participates in best in finalist meetings for new and existing business where necessary
• Analyze pharmacy utilization in order to provide clients with consultative solutions as well as manage follow-up questions that may arise.
• Develop a clear understanding into clients’ needs, goals and objectives.
• Pricing, audit, and contract support to our clients and internal medical partners.
• Translate pharmacy coverage rules based on Cigna policies or with support of a Clinical partner
• Any other tasks as defined by management and/or client needs not named above as required to support our internal and external clients and partners

Qualifications:

• Bachelor's degree preferred
• 5 years or more of Pharmacy Benefit Management (PBM) experience supporting client expectations
• Experience with consultative client management methodologies
• Proven ability to manage thru a renewal independently minimal supervision
• Ability to work through the organizational processes needed to support clients (e.g. clinical in nature, exceptions, etc.)
• A self-motivated individual displaying ownership, accountability and responsibility
• Operational understanding and competence with PBM business model
• Understanding the financial and pricing strategy of PBM
• Excellent verbal and writing communication skills
• Excellent presentation skills in group settings
• Technical skills using all Microsoft programs
• Ability to travel up to 50% of the time depending on candidate’s location with little or no advance notice
• Must be located in Pacific or Mountain time zones

Competencies:

• Customer Focus
• Organizational Agility
• Network Building
• Verbal & Written Communication Skills
• Presentation Skills
• Financial Acumen
• Negotiation skills
• Executive presence

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 103,400 - 172,300 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.