Product Manager

Who We Are:

CINC is the number 1 Real Estate CRM and website provider in North America. Founded in 2011, CINC is based in Marietta, GA. We believe that real estate agents are essential to the home buying and selling process – one of the biggest life decisions people make. Our mission is to equip real estate teams with the tools to run their business, maintain their competitive edge and control their destiny.

In this role you will: 

• Be passionate about identifying and solving customer problems with a deep curiosity for understanding the needs of real estate teams.
• Contribute to the development of the product vision and strategy for CINC’s CRM product.
• Plan roadmap and features that support the CRM product strategy.
• Deeply understand competitive differences of real estate lead generation platforms including economics and competitor strategies.
• Actively report product metric performance to the team and establish product KPIs. Analyze metrics to prioritize ideas/initiatives by impact.
• Understand technical architecture and work closely with technical leadership to innovate, leverage new technologies, and to eliminate technical debt.
• Own your product discovery and research to create and validate ideas. Follow modern, effective discovery processes.
• Manage the JIRA backlog. Write clear and effective user stories. Work with the team to define scope of sprints.
• Ensure the CRM team maintains schedule and communicates risks / interrupts. Helps team operate sprints more efficiently through process optimization, retrospectives.
• Make decisions based on quantitative and qualitative data. Deeply understand real estate agent and consumer needs, pain points, and behavior, applying continuous discovery techniques.
• Create and manage to OKRs.
• Enjoy full ownership of significant product features and be accountable for delivering measurable results.

What you'll need:

• Approximately 3-5 years of technology product management experience.
• A plus is experience with CRM lead nurturing technologies including email automations, texting and telecom (think Twilio, SendGrid etc.)
• Competency with design thinking methodologies and principles; proven success in discovery and design stages of the product development process.
• Demonstrated track record of building widely adopted technology products that users love and that drive high-impact results.
• Entrepreneurial mindset, with a bias toward action and client-focused innovation. You welcome problems and are not deterred by difficult situations. You work proactively rather than reactively.
• Highly collaborative with excellent communication and presentation skills.
• Exceptional problem solving and analytical skills; willingness to get into the details and drive clarity from ambiguity.
• Passion for making decisions quickly to seize opportunities that lead to team success.
• Have a positive attitude with a desire to delight clients.
• Ability to thrive in a cohesive team environment. 

What We Provide:

• We are dedicated to a healthy work/life balance
• A generous Continuing Education Fund to better yourself with
• An Employee Stock Purchase Program
• 401K matching • Fitness reimbursement and lunch stipends (when you come into the office)
• We're a hybrid company – so we have a great office when you need it and the flexibility to work remotely when you want.