Cinnabon Store Manager

Cinnabon
Oak Lawn, IL Full Time
POSTED ON 12/28/2022 CLOSED ON 1/25/2023

What are the responsibilities and job description for the Cinnabon Store Manager position at Cinnabon?

OPERATIONS (Sales, Profitability, Finance, Marketing, Product Quality)

  • Drives and delivers operating plans, including sales, profitability and management and employee turnover targets.
  • Manages bakery controllable profit through prudent management of sales and operating costs.
  • Drives incremental sales growth by directing innovative Guest interactions and suggestive selling techniques via sampling in front of the bakery, behind the hot plate and at the register on a daily basis.
  • Maintains an understanding of basic accounting processes (P&L, cash flow, operating profit, accounts payable/receivable, etc.) and their impact on the bakery.
  • Operates and maintains bakery against Critical Few and full field review standards.
  • Responsible for responding to Guest complaints to achieve satisfactory resolutions.
  • Manages and troubleshoots equipment repairs and related paperwork by following company standards for reporting maintenance problems.
  • Deploys marketing programs, including the display of POP marketing/merchandising materials and corresponding training of employees.
  • Proactively seeks local store marketing opportunities, contacting various organizations in the community for sales opportunities.
  • Drives product quality via the PACE system, taking corrective action when necessary to ensure quality.

PERFORMANCE MANAGEMENT (Communication, Training, Orientation, EE relations, PDR)

  • Creates a fun/challenging environment, driving monthly/quarterly communication and involvement of all employees by celebrating successes, rewarding positive performance, and providing leadership/direction for improved results.
  • Directs training processes and procedures for all employees and follows up to ensure thorough execution of training standards.
  • Executes detailed and timely Orientations for new employees.
  • Supports and directs employees by coaching, counseling and teaching to accomplish tasks and remove barriers to performance satisfaction.
  • Facilitates the development of all employees
  • Manages employee relations issues and communicates to appropriate supervisors in a timely manner.
  • Ensures a positive and inclusive work environment,

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid training

Experience level:

  • 3 years

Restaurant type:

  • Bakery

Shift:

  • 10 hour shift
  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends
  • Weekend availability

Experience:

  • Supervisor: 3 years (Preferred)

Language:

  • Spanish (Preferred)

License/Certification:

  • Driver's License (Preferred)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Preferred)

Work Location: One location

Salary : $17 - $20

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