What are the responsibilities and job description for the Cinnabon Store Manager position at Cinnabon?
OPERATIONS (Sales, Profitability, Finance, Marketing, Product Quality)
- Drives and delivers operating plans, including sales, profitability and management and employee turnover targets.
- Manages bakery controllable profit through prudent management of sales and operating costs.
- Drives incremental sales growth by directing innovative Guest interactions and suggestive selling techniques via sampling in front of the bakery, behind the hot plate and at the register on a daily basis.
- Maintains an understanding of basic accounting processes (P&L, cash flow, operating profit, accounts payable/receivable, etc.) and their impact on the bakery.
- Operates and maintains bakery against Critical Few and full field review standards.
- Responsible for responding to Guest complaints to achieve satisfactory resolutions.
- Manages and troubleshoots equipment repairs and related paperwork by following company standards for reporting maintenance problems.
- Deploys marketing programs, including the display of POP marketing/merchandising materials and corresponding training of employees.
- Proactively seeks local store marketing opportunities, contacting various organizations in the community for sales opportunities.
- Drives product quality via the PACE system, taking corrective action when necessary to ensure quality.
PERFORMANCE MANAGEMENT (Communication, Training, Orientation, EE relations, PDR)
- Creates a fun/challenging environment, driving monthly/quarterly communication and involvement of all employees by celebrating successes, rewarding positive performance, and providing leadership/direction for improved results.
- Directs training processes and procedures for all employees and follows up to ensure thorough execution of training standards.
- Executes detailed and timely Orientations for new employees.
- Supports and directs employees by coaching, counseling and teaching to accomplish tasks and remove barriers to performance satisfaction.
- Facilitates the development of all employees
- Manages employee relations issues and communicates to appropriate supervisors in a timely manner.
- Ensures a positive and inclusive work environment,
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Experience level:
- 3 years
Restaurant type:
- Bakery
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekend availability
Experience:
- Supervisor: 3 years (Preferred)
Language:
- Spanish (Preferred)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
Work Location: One location
Salary : $17 - $20