What are the responsibilities and job description for the Automotive Service Advisor - Audi/Volkswagen/Mercedes-Benz position at Ciocca Dealerships?
***WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA!***
Ciocca Dealerships in State College is seeking Automotive Service Advisors to join our growing team! With 42 dealerships 25 brands & 12 collision centers throughout Pennsylvania and New Jersey, dont miss out on an opportunity to grow with us!
Compensation: $50,000 to $75,000
Why choose Ciocca Dealerships?
- Competitive & industry leading pay scale
- Proven career path, promotional opportunities
- Service & parts discounts
- Modern, state of the art technology & software iPads, alignment quick check machines
- Employee engagement events
- Volunteer and community service opportunities
- 401(k) Retirement Plan (with employer match)
- Employee Referral Bonus Program
- Paid Holidays & Paid Time Off
- Employee Assistance Program
- Medical, Dental, Vision, FSA, HSA plans
- Short/Long Term Disability, Life, Accident, Critical Insurance
Responsibilities include but are not limited to:
- Greet and consult with the customer on applicable service needs
- Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle
- Document declines for services and ask for follow-up on future service considerations.
- Keep customer informed on completion times, service expenses, and possible changes
- Build and maintain relationship with the customer
Qualifications include but are not limited to:
- Automotive Service Advisor experience in a dealership setting required
- Strong communication skills to deal with customers and employees
- Proficient computer skills
- Positive, can-do attitude
- MUST be willing to adapt to Ciocca culture, processes, and procedures
With 42 dealerships and growing, there are many opportunities for advancement.
Ciocca Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.
