What are the responsibilities and job description for the Customer Service Representative position at Ciocca Dealerships?
WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA!
Ciocca Dealerships is seeking a Receptionist/Customer Service Representative at Ciocca Collision of Williamsport! This is a great foot in the door into the company and industry. Start your career now!
Why choose Ciocca Collision Centers?
Management Team with over 200 combined years of experience
Over 20 DRP partners
Competitive & industry leading pay scale
Unlimited flat rate hours
I-car and OEM certification training
State of the art facilities with only the best equipment including Car-O-Liner frame benches and measuring, S&W welders, and many lifts
Proven career path, promotional opportunities
Service & parts discounts!
Employee engagement events
Volunteer and community service opportunities
401(k) Retirement Plan (with employer match)
Paid Holidays & Paid Time Off
Employee Assistance Program
Medical, Dental, Vision, FSA, HSA plans
Responsibilities include but are not limited to:
Greet and assist customers who enter the facility
Answer incoming calls and inquires
Maintain the appearance of the showroom/service area
Collect payment from customers
Regularly update customers on the repair status of their vehicle
Assist the Management staff with various clerical duties as needed
Qualifications include but are not limited to:
A team player who is focused on providing exemplary customer service
Excellent communication skills; both written and verbal
Working knowledge of Microsoft Office Suite
Positive attitude
Friendly and team player
With 40 dealerships and growing, there are many opportunities for advancement.
Ciocca Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.
Ciocca Dealerships is seeking a Receptionist/Customer Service Representative at Ciocca Collision of Williamsport! This is a great foot in the door into the company and industry. Start your career now!
Why choose Ciocca Collision Centers?
Management Team with over 200 combined years of experience
Over 20 DRP partners
Competitive & industry leading pay scale
Unlimited flat rate hours
I-car and OEM certification training
State of the art facilities with only the best equipment including Car-O-Liner frame benches and measuring, S&W welders, and many lifts
Proven career path, promotional opportunities
Service & parts discounts!
Employee engagement events
Volunteer and community service opportunities
401(k) Retirement Plan (with employer match)
Paid Holidays & Paid Time Off
Employee Assistance Program
Medical, Dental, Vision, FSA, HSA plans
Responsibilities include but are not limited to:
Greet and assist customers who enter the facility
Answer incoming calls and inquires
Maintain the appearance of the showroom/service area
Collect payment from customers
Regularly update customers on the repair status of their vehicle
Assist the Management staff with various clerical duties as needed
Qualifications include but are not limited to:
A team player who is focused on providing exemplary customer service
Excellent communication skills; both written and verbal
Working knowledge of Microsoft Office Suite
Positive attitude
Friendly and team player
With 40 dealerships and growing, there are many opportunities for advancement.
Ciocca Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.
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