What are the responsibilities and job description for the Image Technician position at CIOX Health?
Overview:
At Ciox Health, people are most important to us. We strive to have a positive impact on each individual in regard to their personal health information. If you’re looking to make a difference in the lives of many, please join the Ciox Team!
Position Highlights
With very limited exceptions (medical conditions or sincerely held religious beliefs that prohibit you from getting the vaccine), one of the requirements for this job is that you be fully vaccinated against COVID-19.
Under close supervision, Document Image Technician performs tasks involving the use of document scanners, and indexing software. Follows proper procedures to perform daily operations of document imaging, processing, and indexing of client records. The Document Image Technician may perform one or more of the typical responsibilities associated with the functions of prepping operations, document indexing and scanning. Errors have the potential for causing client problems, delay, expense and/or disruption to client and/or CIOX Health.
At Ciox Health, people are most important to us. We strive to have a positive impact on each individual in regard to their personal health information. If you’re looking to make a difference in the lives of many, please join the Ciox Team!
Position Highlights
- Opportunity to work a full-time schedule. Mon-Fri 7 am - 3:30 pm (Some weekends are required) EST; (Jacksonville, FL)
- Receive full benefits including medical, dental, vision, 401K, tuition reimbursement
- Paid time off (including major holidays)
- Virtual and in-person training
- Opportunity for growth within the company
Confidentiality
Maintains confidentiality by keeping all information seen and heard in the facility in the strictest confidence.
Will never compromise client record integrity in any way such as; deleting images without replacing same or not scanning all documents required, not correcting bad images when discovered, or indexing incorrect information on records.
Productivity and Quality
- Maintains productivity, quality and assures customer service standards.
General Responsibilities
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Prepping:
- Will meet productivity standards as established by the Company
- Will write the correct account numbers of every chart
- Will log every account that was prepped
- Will remove all staples from all records
- Will tape all loose items on all records
- Will remove all hanging chads from punch holes
- Will unbend any folded corners on documents
- Will mark poor quality documents with the poor quality stamp
- Will ensure that every page belongs to appropriate account
- Will ensure that documents are separated properly
- Will move boxes as required and according to safety guidelines (approximate weight = 35 lbs)
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Scanning:
- Will meet productivity standards as established by the Company
- Will complete log books appropriately
- Will ensure that the highest level of image quality possible is met
- Will scan every document that you are assigned
- Will prevent pages from double feeding while scanning
- Will prevent skewed pages while scanning
- Will mark every scanned batch with an “S” to indicate that scanning was completed
- Will keep work area organized to prevent records from being boxed without being scanned
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Indexing:
- Will meet productivity standards as established by the Company
- Will complete log books appropriately
- Will catch, correct and report all prepping and scanning errors
- Will assign the appropriate index values associated with each record
- Will double check to ensure that demographics match the data found on the record
- Reports to work as scheduled.
- Complies with all CIOX Health Policies, specifically, attendance and punctuality.
- Attends mandatory employee in-service meetings and/or training sessions, if so directed.
- Typically, works remotely accessing work related projects and tasks via VPN access.
Performs other duties as assigned
Qualifications:
Consideration for the role of Document Image Technician requires all of the following:
- A High School Diploma or GED is required.
- Must be able to communicate effectively in the English language.
- Experience in a medical records or health care setting would be beneficial.
- Medical Terminology class is strongly encouraged.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Ciox Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
With very limited exceptions (medical conditions or sincerely held religious beliefs that prohibit you from getting the vaccine), one of the requirements for this job is that you be fully vaccinated against COVID-19.
- Except for states where legally prohibited to enforce mandates.
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