Part Time Teller- 28-32 hours/wk

Circle Federal Credit Union
Niles, MI Part Time
POSTED ON 10/29/2021 CLOSED ON 11/27/2021

What are the responsibilities and job description for the Part Time Teller- 28-32 hours/wk position at Circle Federal Credit Union?

Responsible for assisting members with transactional duties such as processing deposits, withdrawals, loan payments, and much more in a friendly and professional manner. Balance each day’s transactions and verifies cash totals. Ensures members are promptly and proficiently served.

· Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member transactions.

· Promptly answer incoming calls in a courteous fashion and transfer if need be.

· Cash share drafts/checks and process withdrawals. Pay out money after member checks receipt and verification of signature occurs.

· Process cashier’s checks and money orders.

· Ensure CFCU’s quality reputation is maintained and projected.

· Do not engage in conversation with other staff or members while assisting a member.

· Keep a log of daily monetary transactions through the calculator.

· Be familiar with and follow check cashing policy.

· Disburse withdrawals by cash or check.

· Process Visa cash advances as requested by members.

· Assist in training of new tellers.

· Responsible for purchasing/selling money from/to vault.

· Scan checks at the end of the day

· Maintain coin machine. Understand how to change bags and troubleshoot problems.

· Balance ATM in drive thru on days assigned.

· Maintain an up-to-date and broad knowledge on all related policies, procedures, rules and regulations, including robbery procedures.

· Ensure check cashing policy is adhered to.

· Efficiently run reports of delinquency notices and mail out.

· Print out new and old statements, sometimes from a CD.

· Sort through mail and disperse as necessary.

· File paperwork as needed.

· Redeem loyalty pay points.

· Make sure supplies are stocked and if not, put together a list of items that need ordering.

· Perform basic updates of member accounts such as address and phone number.

· Balance cash drawer throughout the day and compare with computer-generated balance sheet. Research and resolve any discrepancy. Report any discrepancy to supervisor as necessary.

· Promptly execute night deposit every morning. Solve any discrepancies.

· Receive and process loan payments and deposits in person or by mail.

· Reset passwords for online banking and telephone banking for members.

· Ensure that all information and transactions within the credit union are kept confidential.

· Complete all verifications that come through via fax or mail and then fax back and file.

· Batch and transmit checks at the end of each day. If check didn’t scan, then prepare and mail out.

· Help plan events for credit union.

· Maintain a clean, secure and organized work area.

· Prepare items for community projects such as golf outings, trick or treat, etc.

· Present and explain a basic number of credit union products and services to members.

· Inform and redeem loyalty pay points when applicable.

· Assist member with home banking on public computer.

· Ensure TV is on for PowerPoint slideshow. Update PowerPoint on TV when necessary.

· Actively cross sells Credit Union products and services. Informs members of Credit Union policies and services.

· Works to meet or exceed personal referral goals.

· Refer members to mortgage, consumer loan departments, and investment advisor.

· Follow credit union procedure to handle returned mail.

· Attend staff meetings as required.

· Observe the dress code.

· May be required to train in some aspects of member service.

Assumes additional responsibilities as needed.

Job Type: Part-time

Pay: From $11.00 per hour

Benefits:

  • 401(k)
  • Employee discount
  • Paid time off

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Bonus pay

Education:

  • High school or equivalent (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

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