Bodily Injury Claims Adjuster

JOB TITLE:                  Bodily Injury Claims Adjuster – Entry Level

COMPANY:                  Circle K Stores Inc.                  

DEPARTMENT:            Risk Management

LOCATION:                  Raleigh, NC

FLSA STATUS:            Exempt

POSITION SUMMARY

The entry level Bodily Injury Claims Adjuster manages claim costs by coordinating with insurance companies, customers, third party administrators, Circle K employees, attorneys on non-litigated claims. This position involves conducting thorough investigations of auto liability, property damage and injury liability claims. Position includes assessing, evaluating and negotiating settlement with customers and pursuing subrogation. The position requires excellent organizational, time management, verbal and written communication skills.  Candidates must be well organized and be able to work independently at a fast pace.  Candidates must be able to effectively and successfully manage multiple concurrent demands and have the ability to efficiently use Microsoft Outlook, Microsoft Word, and Excel.  Candidates must be dependable and work well with others.  Candidates must be quick learners and be willing to adapt quickly to changing priorities. 

ESSENTIAL JOB FUNCTIONS

• Conduct office/telephonic investigations on cases assigned by management.
• Work collaboratively with employers third party administrator and insurance carriers.
• Confirm coverage/store location and determine liability on in-house claims.
• Establish related physical damages and injuries.
• Negotiate settlements.
• Processes the collection of Subrogation claims by recovery of monies, write offs, and court restitutions.
• Provide information to management by collecting and analyzing data; prepares reports by collecting, formatting, analyzing and summarizing information for Property Damage Liability and Subrogation claims.
• Ensure compliance with requirements, policies and regulations by enforcing adherence to corporate systems, policies and procedures; advises management on needed actions.
• Comply with federal, state and local legal requirements by studying and reviewing existing and new laws; auditing and enforcing adherence to requirements; rendering opinions; advising management on as-needed actions.
• Maintain professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; participating in professional societies.
• Perform other duties as assigned.
• Telephonic and electronic communications are a major part of the position activity, and may include direct communication with management, store personnel, claimants, witnesses, repair facilities, contractors, police and fire departments, state and county fraud personnel, special investigators, attorneys, members of the medical profession, and all other people incident to the investigation and processing of claims.

REQUIREMENTS

• Bachelor’s degree in risk management or related field is preferred. 
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• Considerable customer service experience is required
• Must be computer literate in MS Access, Excel and Word.

Job duties may change with or without advance notice.

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.  Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

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