What are the responsibilities and job description for the Senior Quality Manager position at Circor?
Senior Quality Manager
ORGANIZATIONAL STRUCTURE
BUSINESS: Leslie Controls, Inc
LOCATION: Tampa, FL
DIRECT REPORTING: Director of Operations
FUNCTIONAL REPORTING: Operations
POSITION DETAILS
Position Summary
The Senior Quality Manager is responsible for developing, maintaining, and improving the Quality Management System registered to ISO 9001. Creates and implements quality programs and systems and is responsible for the creation, coordination, and implementation of quality initiatives. Directs inspection, facilitation, training and evaluation of quality systems and initiatives, and oversees quality improvement projects and teams. Leads multi-functional teams to resolve unusually complex problems. Interprets, executes, and manages company-wide modifications to policies and procedures. Represents Leslie Controls as prime internal and external contact on matters of area of responsibility. Creates policy deployment objectives and initiatives and utilizes Policy Deployment Process Reviews to ensure conformance to organization’s goal and initiatives and ensures timely completion.
Principal Activities
- Promote a culture of continuous improvement within the company.
- Communicating and Relationship building with Customers
- Identify training needs based on updates to SOP and Work Instructions.
- Track and achieve KPIs associated with the CAPA system.
- Support and trains problem-solving teams to identify root causes and develop corrective/preventive action plans.
- Lead and participate in quality system, process, and product audits.
- Assist Quality Control personnel in maintaining and updating department standards.
- Report any problems or difficulties to the Director of Operations.
- Perform other duties as assigned by management.
Job Requirements:
CANDIDATE REQUIREMENTS
Knowledge, Skills & Abilities
- Strong understanding of Process Improvement methodologies.
- Result-oriented, with demonstrated ability to exercise sound judgment.
- Excellent verbal and written communication skills.
- Excellent Customer Service Skills
- Strong Leadership Skills
- Strong Team building and Team Development Skills
- Demonstrated analytical, critical thinking, and prioritization skills.
- Strong people skills and the ability to manage through influence.
- Ability to manage multi-faceted projects in a rapidly changing environment.
- Resourceful, well organized, and adept at problem-solving.
- Strong understanding of the functionality of an ERP system.
- Proficiency in Microsoft Office Suite.
- Develop and manage Change Control system and associated controls.
Education & Experience
- Bachelor of Arts degree (B.A.) or Bachelor of Science degree (B.S.) from a four-year college or university.
- Eight years related experience and/or training
- ASQ Certified Quality Manager Preferred
- ISO Lead Auditor Preferred
Other
- U.S. Citizen
CIRCOR is an EEO Employer of Females / Minorities / Veterans / Individuals with Disabilities