What are the responsibilities and job description for the IT Field Technician position at Cirrinity?
We have an immediate opening at our Antigo, WI office for an IT Field Technician supporting small and medium business locations in Central and Northeast Wisconsin.
This position will be responsible for responding to and resolving a wide variety of system related issues. The Technician will be the face of I.T. installing, configuring, or maintaining internet and WAN applications and systems. Deploying new software releases and patches, setup new PCs and assist with telecom projects.
Preferred Qualifications:
- Associates Degree in Computer Science or related field or 2 years or more of Network Administration Experience working with Microsoft OS and Office Applications
- Independent worker with the ability to manage multiple projects simultaneously
- Strong communications skills
- Strong customer service and time management skills
Minimum Requirements: Coverage of field locations around Central and Northeast Wisconsin will require up to 60% of your work
- Help Desk Experience is a huge plus!!
- Demonstrated proficiency in at least four of the following areas: Windows 11 Citrix Server Phone systems Microsoft SQL databases Cisco routers / General Networking / Ubiquiti routers and switches / on premise video camera systems
Essential Duties and Responsibilities: Provide 1st level support for workstations, including handling after hour calls as assigned. Installation, configuration and troubleshooting of TCP/IP networking Configuration and troubleshooting of Microsoft Office Suite, PC and Laptop hardware configuration and troubleshooting Maintain phone systems at multiple locations Microsoft windows end user configuration (profiles, printers, application configuration) Ubiquiti and Cisco router installation and configuration iPad, iPhone and cell phone configuration, troubleshooting, and repairWork experience may be supplemented for education.Equal opportunity employer***TO APPLY EMAIL A RESUME********
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Antigo, WI 54409: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $60,000