Lead Site Reliability Engineer, Infrastructure - ThouasndEyes

The name ThousandEyes was born from two big ideas: the power to see what's not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a 'Google Maps of the Internet', providing the only collectively powered view of digital experiences end-to-end. We enable our customers made up of the world's largest and fastest-growing brands, to identify problems before they impact revenue, brand reputation, or employee productivity.

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco's Network Services Business Group, and is a foundational component of Cisco's growing Observability business.

The Infrastructure team is passionate about running our platform's critically important AWS and underlying network routing infrastructure. They operate at a multi-region scale, using a sophisticated custom network routing system.

As the team lead, the key responsibility is to innovate and provide technical vision by collaborating to build reliable, scalable, and highly available infrastructure and cloud networks on a constantly growing multi-region platform.

You will partner with leaders across ThousandEyes as a domain authority to help craft the best architectures and processes and be a role model for the Engineering team in delivery and teamwork. We're looking for a reliability-focused technical leader to focus on automation and help drive our operational excellence to a new level.

Minimum Requirements

• Experience designing and implementing scalable and well-tested solutions to automate and build reliable systems in order to enable our infrastructure to scale thoughtfully.
• Write high-quality code in Python, Go, or equivalent languages
• Background in infrastructure-as-code tools like Terraform and Kubernetes
• Working experience with AWS, building and supporting critically important cloud networking infrastructure
• Good understanding of DNS, application firewalls, and networking in general
• Clear communication and documentation skills
• Act as a coach and mentor to promote and enhance adoption and proficiency across the organization

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do -you can't put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colourful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.

We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.