CX Community Partner

Cisco Systems
Research Triangle Park, NC Full Time
POSTED ON 4/7/2022 CLOSED ON 4/28/2022

What are the responsibilities and job description for the CX Community Partner position at Cisco Systems?

Why You’ll Love Cisco

We change the World. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Prepare to be encouraged and inspired.

What You'll Do
The Community Partner powers outstanding business results through human-centered, strategic consulting. You are a trusted advisor who connects the business to our people strategy to drive Cisco’s business transformation.
You will work on complex business challenges, as a people expert who brings deep understanding of team dynamics, change management, people leadership, business challenges, and organizational effectiveness. You will lead a team of outstanding Community Partners to solve problems at scale, and drive double-digit growth in the CX Americas business.

As a key member of the CX P&C leadership team, you will also lead significant bodies of work that cross the CX business, and will act as a thought leader and mentor for the larger Community Partner organization.

Who You’ll Work With

As a member of the CX P&C Community and a partner to the CX Americas organization, you will act as a strategic consultant and trusted advisor. You will advocate for our communities by building deep insights, driving transformative practices and creating connected and inclusive experiences. In partnership with the People and Communities organization, you will serve the people of the CX Americas function with the very best that P&C has to offer.

Who You Are

As the lead P&C Community Partner for CX Americas, you will partner with the SVP of the business and the leadership team to guide, leverage, and execute Cisco’s people strategies. You will lead a team of P&C consultants and partner closely with the global P&C ecosystem. Additional responsibilities include:

In this role, you’ll partner with business leaders and the P&C ecosystem in the following areas:
  • Partner with the senior CX Americas leadership team to create people plans that will advance the business and create an inclusive future, as well as supporting team and executive development of the senior leaders.
  • Collaborate and execute on talent investments that align to each business strategy and integrates all relevant elements of the P&C strategic framework and enterprise talent strategy
  • Drive adoption of talent solutions that accelerate integration between CX and Cisco functions to enhance leadership capabilities across the Cisco portfolio
  • Demonstrate thought leadership on the evolving role of P&C, technology trends, and relevant research while staying informed on external learning trends, best practices, and broader learning strategies.
Minimum Qualifications 8 years of relevant global P&C experience, with a minimum of 2 years of direct or indirect people management experience The ability to communicate succinctly with all levels of the organization including one-on- one coaching and meeting facilitation Experience driving large-scale change and connecting P&C strategy to business outcomes Experience collaborating with and influencing stakeholders across a large-scale, matrixed environment Prior consulting experience in technology, software, or enterprise organizations

Successful candidates will have gained the following experiences: Team Leadership: building a strong team, assessing and developing capabilities, comfortable leading with both direct and indirect reports in a global, fast-paced environment Change Management: delivered results on a significant change management effort ideally with a focus on people, leadership and culture in a complex, cross-functional context Organizational Design and Effectiveness: experience managing P&C in evolving, transformational companies Driving to Business outcomes: Working both strategically and operationally to get results including an experience of working at both ends of the spectrum and a passion to hold self and teams accountable

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

#WeAreCisco
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