Purpose

The Sales Engineer is responsible in support of Sales and Marketing for the development of the quotation for the Completion/Modification/refurbishment RFQ. The successful candidate is a professional who is fluent in all aspects of Completions of VIP/VVIP Aircraft and the interior build process to include CMS/IFE and Aircraft Systems. The successful candidate we be very familiar with FAA regulations and associated certification requirements.

Primary Responsibilities

· Maintains the Citadel culture of excellence and exceptional customer experience standard.

• Helps develops strategy for Sales and existing accounts.
• Negotiates framework agreements, terms, and conditions of business with vendors.
• Responsible for the acquisition of new business with existing customers, manages relations with existing customers, and is responsible for the pricing strategy for Key Clients.
• Negotiates prices with existing customers.
• Visits Key Clients, vendors, and suppliers as requested.
• Reviews account data for sales planning and reports to the Sr. VP of Sales.
• Has a prospective of cost reduction measures, material price levels, and competition.
• Interfaces with other departments on joining projects and technology development.
• Supports executive reviews of accounts.
• Prepares, coordinates and gives technical presentations to explain to customers how the products and services work.
• Works with customers and Engineers to ensure equipment meets system requirements.
• Communicates with the sales team.
• Secures orders, guarantees product standards and assures product delivery.
• Establishes customer rapport and acceptance.
• Plans for modifications to products to meet consumer demands.
• Helps clients solve problems with product usage.
• Responsible to develop the completion/modification/refurbishment “specification” document
• Responsible to create the sales opportunity quote to included labor and materials based on the aircraft specification document.
• Responsible to obtain vendor quotes via RFQ process to support the project quote.
• Responsible to coordinate as necessary the production specialty shops labor hours in support of the project quote.
• Assimilates quotes progress per project for senior management review and knowledge.
• Upon contract award, work with planning to develop implementation of the project in Corridor.

Organizational Expectations

• Strive for continuous process improvements and increasing efficiencies in execution and delivery with safety as a priority.

• Deal with Customers in a cordial, respectful and professional manner, and to see to it that all personnel behave accordingly.

• Lead by example at all times; through professional behavior, integrity, commitment to the company and compliance with its policies.

• Ensure the highest quality service, safety standards and performance, with the objective of exceeding customer satisfaction in the re-delivery of airworthy, reliable and clean aircraft, in a timely manner.