Training Specialist

Citi Bank
Jacksonville, FL Full Time
POSTED ON 2/19/2022 CLOSED ON 4/18/2022

What are the responsibilities and job description for the Training Specialist position at Citi Bank?

Description:

Locations: Candidates local to the following locations:

  • San Antonio, TX
  • Jacksonville, FL
  • Gray, TN
  • Tucson, AZ

Skill Set

  • Strong virtual training facilitation skills
  • Strong technical skills; will be expected to learn our functional systems and train new hires and incumbents on those systems
  • Proficient use of Adobe Connect; including breakout groups, chat, line pairing
  • Troubleshooting skills, including learner issues with adobe connect and other technological issues
  • Strong communication skills
  • Coaching skills; ability to identify a performance gap and then coach to improve the behavior.
  • Flexibility in hours worked, our classes run in all NAM time zones and would need to be able to accommodate hours from 8:00 a.m. to 8:00 pm
  • Reliable internet and computer equipment

Job Type: Full-time

Salary: $40.00 - $45.00 per hour

Schedule:

  • 12 hour shift

Application Question(s):

  • Local to Jacksonville, FL

Experience:

  • Human Resources Learning & Development Occupations: 1 year (Preferred)
  • train new hires: 1 year (Required)
  • Adobe Connect: 1 year (Required)

Work Location: One location

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