IT Project Tech Lead

The IT Project Tech Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Develops detailed IT work plans, schedules; project estimates, resource plans and status reports.
• Interfaces with senior project staff and client senior management teams regarding status of projects.
• Recommends and oversees process improvements.
• Has considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards.
• Provides expertise in area and an advanced level of understanding of the principles of IT project leadership.
• Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.
• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
• Acts as advisor or coach to new or lower level analysts; allocates work.
• Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.
• Persuades and influences others through and comprehensive communication and diplomacy skills.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years experience in a related technology role and subject matter expert in overall field

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The role requires interaction with global IT partners and information security personnel providing project management, documentation and facilitation to work streams supported regionally across Citi’s global footprint. Projects will include improving process and technical controls around access provisioning, infrastructure management, and robotics, working with business and technology personnel to identify gaps in the management of data or accounts, especially privileged data, and implementing enhanced monitoring processes and tools.

• Gather and analyze data from multiple sources; develop reports and key risk indicators.
• Communicate project plans and routine updates on project status and issues/risks to the project team, stakeholders and management.
• Consult with stakeholders to gather and document requirements and specifications for solutions and enhancements
• Document and maintain program related training and awareness materials and communications
• Facilitate discussions, conduct meetings and drive initiatives and issues to conclusion

  Qualifications:

• Minimum 5 years’ experience in project management and business analysis with experience using a structured methodology.  Prior consulting experience is a major plus
• Familiarity with cloud services, AWS, and/or robotics and other automation processes are preferred but not required
• In-depth knowledge of technology, security, risk, and compliance best practices. Strong capability in interfacing with both technology and business areas
• Knowledge of Infrastructure Information Security Standards and best practices including Active Directory, Wintel, Unix, Mainframe and Database Management Systems
• Advanced analytical problem solving skills, including the ability to analyze datasets and present in a format that facilitates senior management decision making
• Proven ability to work independently and in a multi-tasking environment
• Strong communications skills & facilitation experience across all levels of leadership, particularly in English
• Experience with analyzing and documenting business requirements and interfacing with application developers
• Good understanding of systems development lifecycle

Proficient in using Microsoft Office products (Word, Excel, PowerPoint, Project, Visio); MS Access experience is a plus

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Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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