VP Enterprise Excellence - Business Analyst

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

Enterprise Excellence is a group within the Operations and Technology (O&T) organization that designs solutions to enhance transparency, empowers Operations and Functions to improve processes and evolves the organization through continuous improvement and simplification. The organization is responsible for defining, deploying and driving alignment and progress against a firm-wide framework that reduces operational risk, standardizes workforce optimization and improves process health.

Enterprise Excellence offers frameworks, data insight, and efficiency-enabling products that are available to deploy across the enterprise.

The Engagement team within EE is a conduit between the internal user/Ops and Function Managers, and the EE Product Owners and Execution Team. The Engagement team will develop new relationships and partnerships, as well as maintain existing ones, with a clear goal of identifying and delivering fit-for-purpose solutions to address process reengineering needs.

VP BUSINESS ANALYST ROLE

Responsibilities:

• Support Solution Architect to ensure the effective implementation and maintenance of EE products and solutions
• Partner with Operations SMEs to document and validate business requirements, testing execution, go live preparation and user training
• Create traceability of business requirements to technical development and testing strategies
• Conduct functional testing to continuously improve the usability and effectiveness of solutions
• Manage cycles of testing, defect tracking and resolution
• Track key performance indicators process insights in line with business and franchise priorities and identify areas of opportunity or improvement
• Measure the impact of process changes and report to Business Engagement Lead and Product Lead
• Assist with the training and education of colleagues on solution principles and best practices
• Apply process modelling standards to map current and future state process flows (when applicable)

Qualifications:

• 5-7 years of experience in business analytics, development and execution with prior financial services
• Finance experience a plus
• Assist with the management of enterprise data assets and products in a large, complex organization
• Process taxonomy experience a plus
• Experience supporting targeted solutions to global business communities
• Collaborative attitude and able to work with technology and business partners to ensure efficient and effective delivery
• Quick learner with an analytical and flexible thinking style
• Excellent ability to communicate effectively (written and oral) and work well on cross-functional teams
• Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach in communicating issues/requests
• Excellent MS PowerPoint / presentation creation skills

Education:

• Bachelor’s degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

------------------------------------------------------

Job Family Group:

------------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Primary Location:

------------------------------------------------------

Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Anticipated Posting Close Date:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting